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Jim Norton Chevrolet
Broken Arrow, OK
716 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 716 reviews
May 30, 2023
The place was good. Zach was super helpful in looking at the cars while standing back and let us look it over. Answered the questions when we asked. Zach was super helpful in looking at the cars while standing back and let us look it over. Answered the questions when we asked. More
by Loterbauer11
Employees Worked With
May 30, 2023
Hello I purchased a used vehicle from Zach Byrd a few days ago and I would like to say that the experience was great and that there was no pressure from Zach. I give the purchase experience a 5. I hop days ago and I would like to say that the experience was great and that there was no pressure from Zach. I give the purchase experience a 5. I hope that Zach is still working there when I am ready to purchase another vehicle. Way to to Zach!!! More
by Marvin
Employees Worked With
May 26, 2023
Jim Norton is a great place to purchase a vehicle from or even your first ever vehicle! Big shout out to Anthony Brinkley for working with me and getting my first car I purchase! He worked with me through or even your first ever vehicle! Big shout out to Anthony Brinkley for working with me and getting my first car I purchase! He worked with me through it all and giving me the information I needed. Thank you! And I’m absolutely in love with my vehicle! More
by Zakiahwinters21
Employees Worked With
May 25, 2023
We went to the dealership to look at trucks was very impressed no sales pressure . The salesman Zach helped us with everything and prepared us for the financing team . Very pleased with the out come of impressed no sales pressure . The salesman Zach helped us with everything and prepared us for the financing team . Very pleased with the out come of the deal from start to finish . We will definitely go back when we are in the market for another vehicle. More
by Gdonaldson59
Employees Worked With
May 23, 2023
Great experience. No back and forth non sense. Was going to sell my car to a private party and they said not too. They gave me $1000 more then what I was selling it fo No back and forth non sense. Was going to sell my car to a private party and they said not too. They gave me $1000 more then what I was selling it for plus another 1500$ rebate for trading it in. And yes I told them what I was selling it for and they said they’ll give me more than did. More
by Blakers
May 23, 2023
Really loved the commitment to help satisfy what we needed to be at. Just another reason we have bought six vehicles from jim Norton. We will continue to let anyone we know how you have taken care of u needed to be at. Just another reason we have bought six vehicles from jim Norton. We will continue to let anyone we know how you have taken care of us. More
by Shawn miesowitz
Employees Worked With
Ronald Conaway
May 17, 2023
Every part of our experience with this dealership was top notch! We can not say enough good things about our sales rep Zach Monk. He was so polite, worked very quickly, and had excellent communication. Not t notch! We can not say enough good things about our sales rep Zach Monk. He was so polite, worked very quickly, and had excellent communication. Not too often do you encounter a sales rep that shows complete humility and a desire to serve the customer like the way Zach worked for us. He listened to our requests and followed through with finding exactly what we needed! The management above Zach also worked very quickly, and were flexible with working with us to make the transaction smooth as could be. The finance team rep was a complete delight. We have never had such a great experience while signing so many papers! The dealership is clean and beautiful. Hands down the best buying experience we have ever had! More
by dscrav
Employees Worked With
Blain? Our finance rep, Zach Monks
May 17, 2023
We love our new 2024 Trax. Ronald was great and the financing was quick and easy. They made it worth our time. I was glad they called as soon as the vehicle we were looking for Ronald was great and the financing was quick and easy. They made it worth our time. I was glad they called as soon as the vehicle we were looking for became available. I will recommend them to anyone looking for a new vehicle. More
by bjwheat025
May 17, 2023
Good people good atmosphere I'm sure they take care of you quick and they don't run your credit tell it is smoken or million times like everybody else great place you quick and they don't run your credit tell it is smoken or million times like everybody else great place More
by Rodharwood260
Employees Worked With
May 16, 2023
You don't need to go different places to look for a truck/ car you like. JIM NORTON CHEVROLET have it all. They have a very good customer service and friendly staffs. They treated us like they already truck/ car you like. JIM NORTON CHEVROLET have it all. They have a very good customer service and friendly staffs. They treated us like they already knew us for years! And not only thar, they are very knowledgeable and very service oriented when it comes to answering all our questions. Zach Bryd our car agent that helped us did an excellent job and even went beyond comparison. If we can give 10 stars for him we will do that in a heartbeat! Zach way to go! More
by Izzyrev562002
Employees Worked With
