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Jim Norton Chevrolet

Broken Arrow, OK

4.8
741 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 741 reviews

September 01, 2023

Ronald was great. Jim Norton gave me a fantastic deal. Definitely recommend this place if you’re in the market! More

by alyks0509
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Brinkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Conaway, Justin Hodge
Sep 05, 2023 -

Jim Norton Chevrolet responded

We cannot thank you enough for your wonderful review of Jim Norton Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

August 28, 2023

Esmeralda Garcia & Ben Johnson were great helped me with the perfect car thanks you for the help you both were awesome!!! More

by DJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esmeralda Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Jim Norton Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

August 27, 2023

Super friendly! Amber was the best salesperson I’ve ever dealt with she went above and beyond for us! Phil, was amazing as well he answered all my questions and even More

by Randa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Brewster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Thompson
Aug 28, 2023 -

Jim Norton Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Courtney, Jim Norton Auto Group

August 26, 2023

Best salesman I have ever had ! ! He is a true person and will help you get into whatever you want too ! He is a hard worker and a great person to have a conversation with while goin More

by Myanarcathey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Conaway
Aug 28, 2023 -

Jim Norton Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Courtney, Jim Norton Auto Group

August 23, 2023

I would recommend Jim Norton Chevrolet to all my family and friends. They are the most pleasant people we have ever bought a vehicle from. They are knowledgeable and passionate about helping their customer More

by carrollj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake (Finance Dept.), Matt Thompson, Austin Yates, Grant Freeman
Aug 24, 2023 -

Jim Norton Chevrolet responded

We cannot thank you enough for your wonderful review of Jim Norton Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

August 22, 2023

Daryon was the first one to greet us in this horrible heat. Showed us the pickup we’ve been looking for and wanted to make sure it was perfect before we take possession of it. I highly recommend dealing More

by Travis P
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daryon Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Jim Norton Chevrolet responded

We cannot thank you enough for your wonderful review of Jim Norton Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

August 20, 2023

Everyone at this dealership has been so nice and helpful during this whole process of ordering my dream car. And I can't say enough about my salesman Ron. Always kept me in the loop until my car was deliver More

by toddweyher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Rombach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Conaway, Austin Yates
Aug 21, 2023 -

Jim Norton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

August 18, 2023

Bill the finance guy hides all important info on USB and is sneaky wouldn't recommend or be insistent on looking over everything and not trusting him... More

by mccombsjessica11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bill Doyle
Aug 21, 2023 -

Jim Norton Chevrolet responded

Hi– we are happy to help in any way possible. We want to discuss your concerns and ask you to reach out to our General Sales Manager, Mark Ford, at 918-505-7286, mford@jimnortonchevy.com Sincerely, Courtney, Jim Norton Auto Group

August 15, 2023

Ron was absolutely amazing to work with. He was friendly and worked fast to get me into this Captiva. Justin was also amazing to deal with. The environment was great, everyone I spoke with w More

by angelaserna06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Conaway, Justin Hodge
Aug 15, 2023 -

Jim Norton Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Courtney, Jim Norton Auto Group

August 14, 2023

I've had the pleasure to work with Travis on the purchase of two C8 Corvettes (2020 Z51 & 2023 Z06). Since these were both factory orders with museum delivery, Travis served as my primary contact at the deal More

by jtoneal
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Travis Rombach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Jim Norton Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Courtney, Jim Norton Auto Group

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