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Jim Norton Chevrolet

Broken Arrow, OK

4.8
741 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 741 reviews

October 12, 2023

I had the most amazing experience with Emily ;she was very professional & helpful .by replying back to me right on every time I sent her a message 👍 I didn't have to spend many hours getting my applica More

by lizzyconnery5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Matthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Jim Norton Chevrolet responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Courtney, Jim Norton Auto Group

October 11, 2023

Everything was smooth sailing. Emily did a great job helping me find what I needed that was in my budget. More

by sarashingleton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Matthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Jim Norton Chevrolet responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Courtney, Jim Norton Auto Group

October 11, 2023

Emily worked with me to find a car about 3 weeks ago and it was hands down the best experience I’ve had at a dealership. She was personable while also staying professional and she answered all of my questio More

by scloud
Recommend Dealer
Yes
Employees Worked With
Emily Matthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Jim Norton Chevrolet responded

We cannot thank you enough for your wonderful review of Jim Norton Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

October 10, 2023

The dealership was super clean and nice, everyone was super helpful and friendly. I would definitely recommend them to anyone More

by sechance1995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Matthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Jim Norton Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

October 05, 2023

Max was very helpful with my test drive and reaching a price we could agree on for my new car. Very pleasant experience over all. More

by Kristipatterson
Recommend Dealer
Yes
Employees Worked With
Gerardo Guel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Max Orendorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Jim Norton Chevrolet responded

Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Sincerely, Courtney, Jim Norton Auto Group

October 04, 2023

Best salesman ever, if your in need a a new car Ron is your guy! He was very friendly and helpful! More

by Summer Holt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Conaway
Oct 05, 2023 -

Jim Norton Chevrolet responded

Thank you for leaving us this great review, Summer! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

September 19, 2023

Karyna was wonderful to work with! She made our car buying experience positive and seamless. She was professional but kind and made us feel valued as customers. I highly recommend re More

by Kayla21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karyna Gordillo-Bello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Doyle
Sep 19, 2023 -

Jim Norton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

September 10, 2023

Chris is a professional who cares about his customers and sees that they get the best quality service. He helps ensure that their vehicles are properly maintained. More

by Phil.borden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Fairchild
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juliette Harvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Jim Norton Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Courtney, Jim Norton Auto Group

September 02, 2023

Ron was great. He showed me around the dealership and explain where to go for service. He also went over all the car features and explained how to use them. More

by dmoran4627
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Conaway
Sep 05, 2023 -

Jim Norton Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

September 02, 2023

Absolutely a fantastic car buying experience! Best customer service hands down! Go see Ronald at Jim Norton Chevrolet! More

by ayates
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Conaway, Austin Yates
Sep 04, 2023 -

Jim Norton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Courtney, Jim Norton Auto Group

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