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Jim Norton Chevrolet

Broken Arrow, OK

4.7
716 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 716 reviews

October 04, 2023

Best salesman ever, if your in need a a new car Ron is your guy! He was very friendly and helpful! More

by Summer Holt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Conaway
Oct 05, 2023 -

Jim Norton Chevrolet responded

Thank you for leaving us this great review, Summer! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

September 19, 2023

Karyna was wonderful to work with! She made our car buying experience positive and seamless. She was professional but kind and made us feel valued as customers. I highly recommend re More

by Kayla21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karyna Gordillo-Bello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Jim Norton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

September 10, 2023

Chris is a professional who cares about his customers and sees that they get the best quality service. He helps ensure that their vehicles are properly maintained. More

by Phil.borden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Fairchild
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juliette Harvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Jim Norton Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Courtney, Jim Norton Auto Group

September 02, 2023

Ron was great. He showed me around the dealership and explain where to go for service. He also went over all the car features and explained how to use them. More

by dmoran4627
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Conaway
Sep 05, 2023 -

Jim Norton Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

September 02, 2023

Absolutely a fantastic car buying experience! Best customer service hands down! Go see Ronald at Jim Norton Chevrolet! More

by ayates
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Conaway, Austin Yates
Sep 04, 2023 -

Jim Norton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Courtney, Jim Norton Auto Group

September 01, 2023

Ronald was great. Jim Norton gave me a fantastic deal. Definitely recommend this place if you’re in the market! More

by alyks0509
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Brinkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Conaway, Justin Hodge
Sep 05, 2023 -

Jim Norton Chevrolet responded

We cannot thank you enough for your wonderful review of Jim Norton Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

August 28, 2023

Esmeralda Garcia & Ben Johnson were great helped me with the perfect car thanks you for the help you both were awesome!!! More

by DJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esmeralda Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Jim Norton Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

August 27, 2023

Super friendly! Amber was the best salesperson I’ve ever dealt with she went above and beyond for us! Phil, was amazing as well he answered all my questions and even More

by Randa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Brewster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Thompson
Aug 28, 2023 -

Jim Norton Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Courtney, Jim Norton Auto Group

August 26, 2023

Best salesman I have ever had ! ! He is a true person and will help you get into whatever you want too ! He is a hard worker and a great person to have a conversation with while goin More

by Myanarcathey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Conaway
Aug 28, 2023 -

Jim Norton Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Courtney, Jim Norton Auto Group

August 23, 2023

I would recommend Jim Norton Chevrolet to all my family and friends. They are the most pleasant people we have ever bought a vehicle from. They are knowledgeable and passionate about helping their customer More

by carrollj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake (Finance Dept.), Matt Thompson, Austin Yates, Grant Freeman
Aug 24, 2023 -

Jim Norton Chevrolet responded

We cannot thank you enough for your wonderful review of Jim Norton Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

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