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Jim Norton Chevrolet
Broken Arrow, OK
716 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 716 reviews
October 29, 2023
Ronald made the process fast and seamless. 10/10 WOULD RECOMMEND! I love my 2024 equinox. 10/10 WOULD RECOMMEND! I love my 2024 equinox. More
by chelseabrodrick476
October 28, 2023
Super easy and very friendly staff definitely recommend anyone looking to buy a new vehicle to check them out.. hit Gary or Jeana up! anyone looking to buy a new vehicle to check them out.. hit Gary or Jeana up! More
by Ewadams84
October 26, 2023
He has no clue about customer service period. And he never apologized to my wife I would not hire this guy specially for customer service And he never apologized to my wife I would not hire this guy specially for customer service More
by Kennethconner33
Employees Worked With
October 26, 2023
A good experience all the way around. Worth the drive in the pouring rain to get service and shop. Worth the drive in the pouring rain to get service and shop. More
by selizabethdennison
Employees Worked With
October 25, 2023
Buying a car can sometimes be stressful and overwhelming but that was not the case at Jim Norton Chevrolet, all of the staff was so welcoming, helpful and informative through the entire experience. I would but that was not the case at Jim Norton Chevrolet, all of the staff was so welcoming, helpful and informative through the entire experience. I would 10/10 recommend coming here to anyone of any age, and would highly recommend Ron as your salesman, he was very knowledgeable and helpful throughout the whole experience, he answered all my many questions and was just a very personable guy. If you are in the market for a new vehicle this is the place to go! More
by Abbyburrow23
October 24, 2023
Emily was professional and helpful with our purchase today. She got us into the exact car my girlfriend and i wanted. today. She got us into the exact car my girlfriend and i wanted. More
by abby
October 24, 2023
emily was so incredibly helpful and funny! we greatly appreciated her friendliness and knowledge. she got us in the exact car we wanted! we greatly appreciated her friendliness and knowledge. she got us in the exact car we wanted! More
by abby
October 24, 2023
Emily and Justin made this buying experience everything we could dream of. They took exceptional care for us and made it a point to take care of us. we could dream of. They took exceptional care for us and made it a point to take care of us. More
by delgadomatthew95
October 23, 2023
Easy and quick process! Jeana made everything super simple and was awesome! I will definitely be back to Jim Norton Chevy! Jeana made everything super simple and was awesome! I will definitely be back to Jim Norton Chevy! More
by RobB12
Employees Worked With
October 23, 2023
Great service, Jeana is very friendly. Would recommend to use when looking to buy a vehicle. Would recommend to use when looking to buy a vehicle. More
by katelynbuford078
Employees Worked With
