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Jim Norton Chevrolet
Broken Arrow, OK
741 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 741 reviews
January 30, 2024
Not a VIP experience but overall very happy with our purchase and our dealer James. purchase and our dealer James. More
by kde814
January 24, 2024
went in on Monday January 22 2024 (slick icy day cold day) I had called Jesus to make sure he still had the truck. This was the most stress free vehicle i have ever bought I'm 75 so I'v bought a few. ev day) I had called Jesus to make sure he still had the truck. This was the most stress free vehicle i have ever bought I'm 75 so I'v bought a few. everything went well from getting a good price and trade. Then JESUS and 2 others went out in the cold and helped me take my camper shell off my trade in and put it on my truck i bought.It was really cold but they stayed out in the cold till we were done. More
by mike.oconnor48
January 24, 2024
Chris is always courteous, sincere, available and helpful. He is up front and takes care of your vehicle with excellent service. Always feel appreciated. helpful. He is up front and takes care of your vehicle with excellent service. Always feel appreciated. More
by Ed.jones0579
Employees Worked With
January 23, 2024
Always gets the job done and stands true to their word. Would recommend this dealership Would recommend this dealership More
by Austin Jones
Employees Worked With
January 23, 2024
I feel like I am the only customer they have when Chris helps me out. He checks on the items I need, plans out my work and I am in and out as if I am the most important person to them. It's like having c helps me out. He checks on the items I need, plans out my work and I am in and out as if I am the most important person to them. It's like having concierge service. I will not take my car anywhere else. More
by m.warman
January 22, 2024
Chris works really hard at providing what I have needed for my van - which is for a daughter that I have that’s handicap and for one of our work trucks. I appreciate that if he can’t answer a call he wil for my van - which is for a daughter that I have that’s handicap and for one of our work trucks. I appreciate that if he can’t answer a call he will text and try to respond as quickly as he can! More
by jfstonepetal
January 20, 2024
Chris Freisen is a huge asset to the service department! Great with customers, very informative, and friendly. Great with customers, very informative, and friendly. More
by Caylynbranstetter
January 20, 2024
This guy is the most courteous and knowledgeable young man I have met . Any question I ask him if he didnt have the answer he found it . This man is someone I would always feel comfortable with him when man I have met . Any question I ask him if he didnt have the answer he found it . This man is someone I would always feel comfortable with him when it comes to taking care of vehicles. HATS OFF OFF TO THIS GUY. More
by shain40
Employees Worked With
January 20, 2024
Chris Friesen and Jim Norton Chevrolet are good people to trust and deal with concerning your new and used vehicles repairs and service. trust and deal with concerning your new and used vehicles repairs and service. More
by Crlewisjr1
Employees Worked With
January 19, 2024
Mr Mccollum was very attentive to making sure my vehicle was running smoothly, he even contacted me afterwards to make sure i had no more concerns. was running smoothly, he even contacted me afterwards to make sure i had no more concerns. More
by Syfymom
