Jim McKay Chevrolet

I stopped by Jim McKay Chevrolet on Saturday morning (5/18/2013). I had recently been provided a Chevrolet promotion meant to get folks into the dealership and try out (test drive) the vehicles. The p (5/18/2013). I had recently been provided a Chevrolet promotion meant to get folks into the dealership and try out (test drive) the vehicles. The promotion worked as I decided to visit my local dealer for a drive. Unfortunately, my experience was terrible! The sales rep (Craig Caldwell) had no interest in honoring the promotion and insisted that it was not valid at this dealership. He clearly did not want to waste his time on a promo visit. I received no help. I have been buying cars for over 30 years and have never been treated that poorly…..in fact I have never submitted a bad review on-line! (BTW - I later confirmed that the promo is good at ALL Chevrolet dealers.) Stay Away from Jim McKay! More

I have always had a good experience with the service department at Jim McKay Chevrolet. Mike Ramey is a very professional and friendly employee. I highly recommend Jim McKay Chevrolet. department at Jim McKay Chevrolet. Mike Ramey is a very professional and friendly employee. I highly recommend Jim McKay Chevrolet. More

I dealt with Tony and he made my car buying experinces one of the best ones ever. i recommend this dealership to everyone. Tony was so patient and understanding that i was in and out with my new car withi one of the best ones ever. i recommend this dealership to everyone. Tony was so patient and understanding that i was in and out with my new car within an hour. I recommend to all..... More

My experience at Jim McKay was a pleasant experience. My salesman John is very professional, pleasant, and overall made this transition seem less. Thank you!! salesman John is very professional, pleasant, and overall made this transition seem less. Thank you!! More

I just purchsed my 4rh car from Jim McKay and I am a very happy customer. The people who work at Jim McKay are friendly, knowledgeable and most of all have integrity, which is so important in the car busine happy customer. The people who work at Jim McKay are friendly, knowledgeable and most of all have integrity, which is so important in the car business. I also think my mechanic, Mike Ramey, is the best repair guy I have ever used. As long as I live in the northern VA area and as long as Mike works at Jim McKay I will be buying cars from them. More

I bought a car from carmax but a few days after purchase it started to have a metal on metal sound coming from the brakes. So I went back to carmax and it took them three days to figure out what they though it started to have a metal on metal sound coming from the brakes. So I went back to carmax and it took them three days to figure out what they thought was wrong. Within a mile of leaving carmax, the sound happened again and I was not about to take it right back to them. I googled a chevy dealership near my home and Jim Mckay popped up so I called and made an appointment. To my surprise , Mike said to roll on in and could start working on it almost immediately. That was a major relief. I couldn't show up that day so I stopped by the next morning with a friend to drop off my car. Mike immediately greeted me and had a technician hop in. After about a minute of paperwork, I left with my friend and 15 minutes later, Mike called and said the technician had identified the problem and said it could be fixed with a half hour!! And to make my day even more, he said he was only going to charge me for actual work done which was a half hour. Mike and the technician did an amazing job. I was notified promptly, I had great service, and it was a more than fair price. What more can anyone want from a dealer? A month later the problem still has not come back and I can say the problem was fixed. I have also had an oil change there since the original fix and that also went flawlessly. I have also convinced my other family members with a chrysler and a honda to come by for the amazing service and they are pleased. Every needs to use Jim Mckay Chevrolet for any service. They have me and my family as a customer for life. More

My visit to the dealership was for service. I am very loyal to another dealership where my family has a long-standing sales/service relationship, but my preferred dealer is an hour away and time constrai loyal to another dealership where my family has a long-standing sales/service relationship, but my preferred dealer is an hour away and time constraints made me look in the Fairfax area. After scheduling service and receiving an estimate for repairs, the service representative found I had an extended warranty and might be covered. I had forgotten about the extension I added on when purchasing the vehicle. I only thought electronics were covered anyway. In the end, I was prepared to pay a lot more for repairs. From the dealership's due diligence, I only ended up paying $200. I've got a year left on my current vehicle loan. Once that is over, I'll be looking for a truck. I will probably look to buy from the home dealership where I have history, but knowing that my home is now Fairfax, I may look to purchase from here. This dealership would be my first choice in Fairfax. More

Outstanding service! Extra effort to help me and service my car. Thanks for caring and the friendly service. Jim McKay staff is the most friendly folks you will find anywhere. my car. Thanks for caring and the friendly service. Jim McKay staff is the most friendly folks you will find anywhere. More

I was told by a friend that I should have my paintwork done at Jim McKay Chevrolet in Fairfax, VA. My friend said that they would give me a reasonable price and being that the dealership was right down th done at Jim McKay Chevrolet in Fairfax, VA. My friend said that they would give me a reasonable price and being that the dealership was right down the road from my house, it was super convenient. I stopped by one Friday afternoon to discuss the paintwork that I would like done, they were incredibly enthusiastic about it and were looking forward to working on my car, so they scheduled the work to be completed first thing the following Monday morning. They weren't kidding, shortly after dropping the car off around 8am, they began working on painting my trunk right away. They taped off the lip of the trunk perfectly along the curves, preserving the overall aggressive lines of the car. By Tuesday afternoon I got a call to come inspect the trunk, I was shocked at how quickly they'd completed the work. It was easily 10/10, the work was spectacular and I get a smile everytime I walk out to my car, even a month later. More