
Jim McKay Chevrolet
Fairfax, VA
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New car I just purchased a new car from Jim McKay and they are great!!!! Gabriel Lugo is the guy for u!!! Even Rahel M. Did a great job with extending my warr I just purchased a new car from Jim McKay and they are great!!!! Gabriel Lugo is the guy for u!!! Even Rahel M. Did a great job with extending my warranty for 3 more years! More
Great customer service This is just a thank you to Jim McKay for getting me started on my first vehicle I also want to give a special things for Tameka and to Pez and also m This is just a thank you to Jim McKay for getting me started on my first vehicle I also want to give a special things for Tameka and to Pez and also my sales rep Michael freedland you guys all played a major role in my new Chevy Sonic I am so happy thank you More
Great Service We took our son to buy his first car. It was a very easy and successful process. The customer service was outstanding that we walked away with 2 cars We took our son to buy his first car. It was a very easy and successful process. The customer service was outstanding that we walked away with 2 cars that day. More
Great service Jim McKay in Fairfax VA is great the store is very clean and the sales men are great Tony and Men helped me and I thank them both for the great servic Jim McKay in Fairfax VA is great the store is very clean and the sales men are great Tony and Men helped me and I thank them both for the great service I will be back More
Great experience I was extremely nervous going to the dealership because I was not sure how things would go but from the moment I walked in everyone was so polite and I was extremely nervous going to the dealership because I was not sure how things would go but from the moment I walked in everyone was so polite and helpful. They helped me get a great car with a great rate and I have been enjoying my new vehicle ever since. More
Two visits and I am done This dealership was recommended to me, so I thought I would take it in. I took it in once to get an inspection and there were no problems. Thus I took This dealership was recommended to me, so I thought I would take it in. I took it in once to get an inspection and there were no problems. Thus I took it in a second time, and that's when the problems started. I specifically requested an oil change...only an oil change. When they got done they said they had also done a 27-point inspection, but that it was custom with every request. When I took it to a different dealer prior to this incident, they had also done a custom 27-point inspection and it was free, so I assumed this would also be free. It wasn't. It cost me an unnecessary $27, especially when I did not request to have it when I first brought it in. Then, as soon as I drove away, my "check engine" light came on. I took it back to them and found that some wiring was exposed. They said it was due to wear and tear and that it would cost me about $190 to replace. However, I took it to my trusted dealer in my hometown, and they said that whoever had worked on that part had damaged it in such a way that it looked like it had been worked on by "someone who did not know what they were doing". Bottom line: I will never go back here and I would not recommend it to anybody. More
found the right truck for my new job chapter Overall my experience has been really good since I've know about Jim Mckay working for a local family own franchise of fast food restaurants in the ar Overall my experience has been really good since I've know about Jim Mckay working for a local family own franchise of fast food restaurants in the area. Found the right truck that will take me around to do my job and hopefully with in the next 2 years trade it for a new one this time More
They Don't Care I bought a used car there on October 1. They could not find the spare key and the person who had access to the keys was not there.. After unanswered I bought a used car there on October 1. They could not find the spare key and the person who had access to the keys was not there.. After unanswered e mail and voice mail I went back and was told the person with access to the keys was not there. Next I called and the sales rep told me that the person with access to the keys was not there. On November 21, I wrote a letter to the president of the dealership and as of December 7,there has been no response. I suppose that Jim McKay's customer service philosphy is "We've got your money, no just go away and don't bother us". God alone knows what sort of problems I would have if this were a major problem. Avoid these greedheads. More
Greatest dealership in USA This dealership gives out great opportunities for one another. I am blessed to have heard about it. The customer service is great, the environment is This dealership gives out great opportunities for one another. I am blessed to have heard about it. The customer service is great, the environment is great. Are you looking for a vehicle don't look further come to JIM McKAY'S More
Great buying experience! The owner and salesman made me feel like part of a family. A very pleasant experiance that exceeded my expectations. I would definitely buy from this The owner and salesman made me feel like part of a family. A very pleasant experiance that exceeded my expectations. I would definitely buy from this dealer again. There was no high pressure or attempt to pressure me . Even the finance department was a smooth and efficient operation. It is rare when a owner gets involved in any portion of the buying/sales process. Her involvement made all the difference in a efficient sales experiance. More