Jim McKay Chevrolet

Excellent service As a first time car buyer, I am very happy with choosing Jim McKay. They were very helpful and gave me excellent service. Gabriel Lugo is definitely t As a first time car buyer, I am very happy with choosing Jim McKay. They were very helpful and gave me excellent service. Gabriel Lugo is definitely the guy you want. He made sure all my needs were met. I highly recommend Jim McKay if you're not sure where to go! More

Please turn away This dealer has to be the crapiest place on earth. I returned a car that I purchased three weeks ago, and the general manager said that I would get my This dealer has to be the crapiest place on earth. I returned a car that I purchased three weeks ago, and the general manager said that I would get my down payment back. However when I came to the dealer there was someone there to inspect it . Apparently he found two minor nicks on the car, which didn't come from me (I have my suspicions on where it came from but I will save that for later) They say that I can get the car estimated and they'll deduct it from my down payment. The place they chose had the nerve to quote the minor damages for $1030 which should not have been that much so I went across the st to another auto body and received a lesser quote. However I'm still getting the run around because all I want is my down payment back I will be contacting corporate for all of the other issues that has been going on as well. More

New car I just purchased a new car from Jim McKay and they are great!!!! Gabriel Lugo is the guy for u!!! Even Rahel M. Did a great job with extending my warr I just purchased a new car from Jim McKay and they are great!!!! Gabriel Lugo is the guy for u!!! Even Rahel M. Did a great job with extending my warranty for 3 more years! More

Great customer service This is just a thank you to Jim McKay for getting me started on my first vehicle I also want to give a special things for Tameka and to Pez and also m This is just a thank you to Jim McKay for getting me started on my first vehicle I also want to give a special things for Tameka and to Pez and also my sales rep Michael freedland you guys all played a major role in my new Chevy Sonic I am so happy thank you More

Great service Jim McKay in Fairfax VA is great the store is very clean and the sales men are great Tony and Men helped me and I thank them both for the great servic Jim McKay in Fairfax VA is great the store is very clean and the sales men are great Tony and Men helped me and I thank them both for the great service I will be back More

Great experience I was extremely nervous going to the dealership because I was not sure how things would go but from the moment I walked in everyone was so polite and I was extremely nervous going to the dealership because I was not sure how things would go but from the moment I walked in everyone was so polite and helpful. They helped me get a great car with a great rate and I have been enjoying my new vehicle ever since. More

Great Service We took our son to buy his first car. It was a very easy and successful process. The customer service was outstanding that we walked away with 2 cars We took our son to buy his first car. It was a very easy and successful process. The customer service was outstanding that we walked away with 2 cars that day. More

Two visits and I am done This dealership was recommended to me, so I thought I would take it in. I took it in once to get an inspection and there were no problems. Thus I took This dealership was recommended to me, so I thought I would take it in. I took it in once to get an inspection and there were no problems. Thus I took it in a second time, and that's when the problems started. I specifically requested an oil change...only an oil change. When they got done they said they had also done a 27-point inspection, but that it was custom with every request. When I took it to a different dealer prior to this incident, they had also done a custom 27-point inspection and it was free, so I assumed this would also be free. It wasn't. It cost me an unnecessary $27, especially when I did not request to have it when I first brought it in. Then, as soon as I drove away, my "check engine" light came on. I took it back to them and found that some wiring was exposed. They said it was due to wear and tear and that it would cost me about $190 to replace. However, I took it to my trusted dealer in my hometown, and they said that whoever had worked on that part had damaged it in such a way that it looked like it had been worked on by "someone who did not know what they were doing". Bottom line: I will never go back here and I would not recommend it to anybody. More

found the right truck for my new job chapter Overall my experience has been really good since I've know about Jim Mckay working for a local family own franchise of fast food restaurants in the ar Overall my experience has been really good since I've know about Jim Mckay working for a local family own franchise of fast food restaurants in the area. Found the right truck that will take me around to do my job and hopefully with in the next 2 years trade it for a new one this time More

They Don't Care I bought a used car there on October 1. They could not find the spare key and the person who had access to the keys was not there.. After unanswered I bought a used car there on October 1. They could not find the spare key and the person who had access to the keys was not there.. After unanswered e mail and voice mail I went back and was told the person with access to the keys was not there. Next I called and the sales rep told me that the person with access to the keys was not there. On November 21, I wrote a letter to the president of the dealership and as of December 7,there has been no response. I suppose that Jim McKay's customer service philosphy is "We've got your money, no just go away and don't bother us". God alone knows what sort of problems I would have if this were a major problem. Avoid these greedheads. More