Jim Hudson Lexus - Service Center

Good points— analysis of car history, appropriate service, complete car wash, good waiting area, offers loaner vehicle. service, complete car wash, good waiting area, offers loaner vehicle. More

Jim Hudson Lexus of Columbia is always welcoming! You're always greeted as if they are happy to see you and everyone is courteous and extremely helpful. I met with Erik Due for service. This was You're always greeted as if they are happy to see you and everyone is courteous and extremely helpful. I met with Erik Due for service. This was my second service appointment. The first time my vehicle had service, they picked up my car and gave me a loaner vehicle to use. Erik explained everything they would be doing to my car and discussed future service appointments according to my warranty.. I didn't wait in the dealership waiting area, but was contacted by email and text messages informing me of that status of my service. Erik contacted me when my car was ready and said to meet him in his office. This was so different from most service departments. Erik and all of the staff are extremely professional and very customer oriented. An overall great experience! More

Erik from Jim Hudson Lexus of Columbia. Provided excellent services from start to finish. I would highly recommend anyone using Erik! Provided excellent services from start to finish. I would highly recommend anyone using Erik! More

Jared was very helpful, courteous and thoughtful in keeping me well informed. Kimberly was great by making all arrangement in having someone pick my car up and bringing it back. Happy to have my car b keeping me well informed. Kimberly was great by making all arrangement in having someone pick my car up and bringing it back. Happy to have my car back and having nothing wrong with it. More

Jim has been great to deal with. Very attentive and prompt. Really cares about the customer. Very attentive and prompt. Really cares about the customer. More

Excellent service. Jared is great. Jim Hudson is the best Lexus dealer in the southeast Jared is great. Jim Hudson is the best Lexus dealer in the southeast More

Jared Professional knowledgeable kind customer service. Technician’s video of services performed is definitely a plus being a woman who is a woman concerned about being taking advantage of. Little to no w Technician’s video of services performed is definitely a plus being a woman who is a woman concerned about being taking advantage of. Little to no wait time and was offered the towing service as well. More

Always courteous and informative. I have never had a bad experience with my maintenance service. I have never had a bad experience with my maintenance service. More

Danil is great to work with! Listen to the client and updates daily. Columbia SC Listen to the client and updates daily. Columbia SC More

Probably the best customer since I have ever had in an auto repair facility. The employee was definitely well trained and did everything he could to make sure I was comfortable and happy. At the end of th auto repair facility. The employee was definitely well trained and did everything he could to make sure I was comfortable and happy. At the end of the service we sat down and he explained every item on the invoice. I could not ask for more. More