Jim Hudson Lexus - Service Center

Unhappy with my last two oil changes due to the service. Two days ago I was told it would last approx two hours and I was there 4 (they did add a tire). Also I had a reservation at 11 pm and they didn't hav Two days ago I was told it would last approx two hours and I was there 4 (they did add a tire). Also I had a reservation at 11 pm and they didn't have the reservation. Jim Hudson has a great reputation and I'm surprised. I didn't leave a negative google review because I appreciate how a negative review can affect business. I hope the last two poor experiences were an anomaly. I will say Erik D tried his best Daniel S More

Excellent professional service. Advised what services would be provided and kept me updated as to the progress. Advised what services would be provided and kept me updated as to the progress. More

The only issue was the dealer did not have a loaner vehicle. Had to wait vehicle. Had to wait More

Jared was extremely helpful and provided outstanding service! The waiting area was really comfortable. Appointment time was honored and I was good-to-go in a reasonable amount of time. service! The waiting area was really comfortable. Appointment time was honored and I was good-to-go in a reasonable amount of time. More

Amazing customer service! Great service technicians. Great sales people. Timely service! Extremely kind and helpful! Great service technicians. Great sales people. Timely service! Extremely kind and helpful! More

The staff at Jim Hudson treats their customers with world class service. I wouldn’t go anywhere else. class service. I wouldn’t go anywhere else. More

My service advisor consistently gets the job done. My vehicle is always repaired correctly the first. I’ve never had to bring it back for a problem. I have complete confidence is Melvin Alston and Jim My vehicle is always repaired correctly the first. I’ve never had to bring it back for a problem. I have complete confidence is Melvin Alston and Jim Hudson Lexus. More

Shaun was very personable and engaging. I was very pleased with the service at this dealership I was very pleased with the service at this dealership More

The Jim Hudson Lexus dealership in Columbia, South Carolina rates extremely highly. The sales staff were courteous and knowledgeable and helpful. The people who explained the various functions of my n Carolina rates extremely highly. The sales staff were courteous and knowledgeable and helpful. The people who explained the various functions of my new car were excellent. When I recently took my vehicle in for an oil change, I found the staff to be responsive and efficient. The decor and ambience in the waiting room were very, very nice. All in all my experience with this dealership and it’s employees has been very pleasing to me. More

Very professional. This was a longer 30000 mile service so we were provided a nice loner car for the day. This was a longer 30000 mile service so we were provided a nice loner car for the day. More