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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,021 Reviews

2,021 Reviews of Jim Hudson Lexus - Service Center

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December 10, 2024

The staff is very professional and helpful. The facility is clean and has great accommodations. More

by emmajor77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Jim Hudson Lexus responded

Thank you for your kind words! We're delighted to hear that our professional staff and comfortable facility made your visit a great experience. Jim Hudson Lexus looks forward to welcoming you back!

December 08, 2024

Have always had excellent experience with both sales and service. It was a pleasure to work with Melvin on December 5. More

by starrharvey318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Jim Hudson Lexus responded

Thank you for your feedback! We’re so glad to hear you've had excellent experiences with both sales and service at Jim Hudson Lexus. It’s great to know Melvin made your visit a pleasure. We appreciate your continued trust and look forward to assisting you again in the future!

December 06, 2024

Very pleased with service. Howard Davis and Milton Alston were professional. Car was also cleaned. They picked up and return car in a timely manner! More

by llzarpentine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Davis
Dec 09, 2024 -

Jim Hudson Lexus responded

Thank you for your wonderful review! We’re so glad to hear you were pleased with the service provided by Howard and Milton. It’s great to know that your car was taken care of and returned in a timely manner. We appreciate your feedback and look forward to serving you again in the future!

Dec 09, 2024 -

Jim Hudson Lexus responded

We're delighted to hear that Howard and Milton provided you with professional service at Jim Hudson Lexus of Columbia. It's great to know the car was cleaned and returned promptly as well. Thank you for sharing your experience!

December 05, 2024

This was first time experience with Jim Hudson Lexus service department, and it was awesome! More

by m.cham3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Jim Hudson Lexus responded

Thank you for leaving Jim Hudson Lexus of Columbia a five-star review! We are so glad that our team was awesome. See you next time!

December 05, 2024

Excellent service and care at the dealership. Deanna is wonderful, always caring and has great customer service. More

by hth4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Jim Hudson Lexus responded

We're delighted to hear that Deanna provided you with excellent service at Jim Hudson Lexus of Columbia. Thank you for sharing your experience, and we look forward to serving you again!

December 05, 2024

My experience with Jim Hudson Lexus of Columbia has been awesome. I feel respected as a valued customer with every phone call and visit. The personnel that has taken care of and serviced my vehicle has been More

by Grandpattycake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lalo Bellamy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Goley, Alex Wilson
Dec 05, 2024 -

Jim Hudson Lexus responded

Thank you for your wonderful feedback! We’re thrilled to hear that your experience with Jim Hudson Lexus of Columbia has been so positive. Our team takes great pride in treating every customer with respect and providing exceptional service. It’s great to know that our staff’s professionalism, kindness, and attentiveness have made your visits enjoyable. We look forward to continuing to provide you with the excellent service you deserve!

December 02, 2024

Outstanding customer service from sales to the service department. Darryn Russ and Deanna Parnell are the best! More

by glennpti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
Dec 02, 2024 -

Jim Hudson Lexus responded

Thank you for your wonderful review! We're so glad to hear that Darryn and Deanna provided outstanding customer service during both your sales and service experience at Jim Hudson Lexus. We truly appreciate your kind words and are grateful for your support. We look forward to serving you again in the future!

December 02, 2024

It is always a pleasure getting my car serviced at Jim Hudson Lexus. Shaun Crosier is knowledgeable, honest and a gentleman. More

by Deborah, customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Jim Hudson Lexus responded

Thank you for your wonderful feedback, Deborah! We’re so glad to hear that you always enjoy your service visits at Jim Hudson Lexus. Shaun's knowledge, honesty, and professionalism truly exemplify the standard we aim for. We appreciate your trust in us and look forward to continuing to serve you and your vehicle needs!

November 30, 2024

Jim Hudson Lexus is the best dealership we’ve ever dealt with. The car buying experience was easy, and the service is spectacular. We live two hours from the dealership yet they pick up our car for servicin More

by schenkermc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Jim Hudson Lexus responded

Thank you so much for your heartfelt review! We are truly honored to hear that your experience with Jim Hudson Lexus has been nothing short of exceptional. It means the world to us that you feel valued as a customer, and we’re so glad that our team’s efforts—whether through easy car buying, quality service, or thoughtful gestures like artwork and handwritten cards—have made a positive impact. Your trust and support, especially from two hours away, truly inspire us to continue going above and beyond. We look forward to serving you both for many years to come!

Dec 02, 2024 -

schenkermc responded

Special thanks to Shaun and the car servicing team. Amazingly, we received a video where the mechanic showed us the parts of the car that were serviced and gave a report on the findings. Shaun was on time, friendly and took the car in and brought it back, and even had vacuumed and cleaned the car! Again, exemplary service!

November 27, 2024

Excellent service very friendly staff. Deanna was great and very helpful. I've used the dealership for several years. Awesome service. More

by walker1381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
Nov 27, 2024 -

Jim Hudson Lexus responded

Walker, thank you for your continued trust in Jim Hudson Lexus of Columbia! We're delighted to hear that Deanna and our team have consistently provided excellent service. We look forward to serving you again soon!