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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,112 Reviews

2,112 Reviews of Jim Hudson Lexus - Service Center

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February 26, 2025

Great dealership and excellent service advisor Daniel makes sure I'm taken care of everytime I come service advisor like that will make it hard for me to leave the Lexus brand More

by Gregs1421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that Daniel and the team at Jim Hudson Lexus of Columbia have made such a positive impact on your experience. It's fantastic knowing our service keeps you loyal to the Lexus brand! Thank you for sharing this feedback with us!

February 26, 2025

Jared was very pleasant and easy to work with in completing the maintenance on our Lexus! Great customer service More

by triciasturkie6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And the Maintenance Technician I can’t recall his name
Feb 26, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that Jared provided great customer service during your maintenance visit at Jim Hudson Lexus of Columbia. Thank you for sharing your experience with us!

February 25, 2025

Deanna and the entire Lexus Staff were very professional and were great to work with. ... A state of the art facility.to say the least . More

by rodneylewis27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Capers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Jim Hudson Lexus responded

Thanks for the great review. Please let us know if you need anything else in the future!

February 22, 2025

Mr Melvin at Jim Hudson on killan Rd in Columbia is the best! They all are amazing people and always make you feel like you’re at home with them! I would recommend them to my family and friends go get you More

by Blackasian32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Jim Hudson Lexus responded

Thank you for the glowing review! We're delighted to hear that Mr. Melvin and our team at Jim Hudson Lexus of Columbia made you feel right at home. We appreciate your recommendation and look forward to welcoming your family and friends!

February 21, 2025

Great service from beginning to end. Kept informed of all work and time frame to finish. More

by terrikwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Jim Hudson Lexus responded

This review means a lot to us, Terri! Thank you from everyone at Jim Hudson Lexus of Columbia.

February 20, 2025

Excellent service! First Class! I will purchase another vehicle from Jim Hudson Lexus. Deanna in Service department is fantastic. More

by dmac7167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Jim Hudson Lexus responded

Thank you for the fantastic feedback! We're delighted to hear that Deanna and our team at Jim Hudson Lexus of Columbia provided first-class service. We look forward to assisting with your next vehicle purchase!

February 19, 2025

Entire staff was very pleasant. Technicians are thorough and knowledgeable. My visit was very satisfactory. More

by Jtrussell4745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Jim Hudson Lexus responded

Thank you for sharing your positive experience with us at Jim Hudson Lexus of Columbia! We're delighted to hear that our staff and technicians made your visit satisfactory. We look forward to serving you again in the future!

February 18, 2025

I’ve been using Jim Hudson Lexus for a year now to service my Lexus and my experience has been nothing short of amazing! Although my overall experience is 5 stars, if I could rate Jared Goodman separ More

by Xavier Neal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Jim Hudson Lexus responded

Xavier, we're delighted to hear about your exceptional experiences with Jared and the team at Jim Hudson Lexus of Columbia! It's wonderful that his professionalism and dedication have made such a positive impact. Thank you for sharing this fantastic feedback!

February 15, 2025

My only experience has been the service department. I found them to be friendly and efficient. More

by dcorontzes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Jim Hudson Lexus responded

Thank you for your confidence in Jim Hudson Lexus of Columbia!

February 14, 2025

Ms. Deanna is GREAT!!! I want her to continue to be my service representative for life! More

by ernestchambers40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Jim Hudson Lexus responded

Thank you for your kind words for Deanna. We appreciate your support here at Jim Hudson Lexus of Columbia!