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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,022 Reviews

2,022 Reviews of Jim Hudson Lexus - Service Center

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July 19, 2024

Tanner was thorough and I appreciated him explaining the details of what I needed to expect. More

by Bap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Jim Hudson Lexus responded

Thank you for leaving Jim Hudson Lexus of Columbia a five-star review! We are glad that Tanner was a pleasure to work with.

July 18, 2024

Tanner was awesome to work with and made the experience a pleasant one. Thanks Tanner 😊 More

by parksto72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Jim Hudson Lexus responded

Tanner will be thrilled to hear he had such a positive impact on your experience at Jim Hudson Lexus of Columbia. Thanks for trusting our team with your business!

July 16, 2024

My visit to Jim Hudson Lexus was outstanding. My service advisor Jared was knowledgeable about the 5000 mile check up on my 2024 Lexus 500h vehicle. Jared had a great personality and made both my More

by remingtonsendero7mm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Goodman
Jul 16, 2024 -

Jim Hudson Lexus responded

We're delighted to hear that Jared ensured your 5,000-mile maintenance went smoothly. Thanks for sharing your positive feedback with our team at Jim Hudson Lexus of Columbia - see you down the road!

July 16, 2024

We were very pleased with the service we received! Deanna was excellent as well. Thanks! More

by j_boven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna
Jul 17, 2024 -

Jim Hudson Lexus responded

Deanna and the entire team at Jim Hudson Lexus of Columbia are so glad we earned your business. Thanks so much!

July 12, 2024

Jim Hudson Lexus of Columbia (SC) is a superb dealership. Mr. Erik Due is a phenomenal Service Manager. His attention to detail is unmatched. Mr. Due’s commitment to quality along with his coworkers is a mai More

by eze_mingo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Jim Hudson Lexus responded

Thank you for highlighting the exceptional service provided by Erik and our team at Jim Hudson Lexus of Columbia! We're proud to have such dedicated professionals ensuring a top-notch experience for our customers. Your feedback is greatly appreciated!

July 12, 2024

Erik Due and his team were nothing but simply amazing! I showed up two hours late for my appointment .Eric had my dash cam fixed in no time at all. He kept me updated the whole time they were working on i More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Jim Hudson Lexus responded

Dave, we're delighted to hear that Erik and the team at Jim Hudson Lexus of Columbia provided such efficient and friendly service. Thanks for sharing your experience!

July 11, 2024

We enjoyed the experience, people and facilities were to rate. Would recommend others to use. More

by Tuskegee88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Parnell
Jul 11, 2024 -

Jim Hudson Lexus responded

Thank you so much for your kind review! We appreciate your business here at Jim Hudson Lexus of Columbia.

July 11, 2024

Melvin is great. He’s attentive and is always courteous, professional, and knowledgeable. I request him to be my service advisor. More

by Cmpough1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Jim Hudson Lexus responded

We're thrilled to hear that Melvin can provide such a positive, consistent experience during your service visits to Jim Hudson Lexus of Columbia. Thanks for the positive review!

July 10, 2024

Prompt professional services. Just what I expected. Very satisfied customer. Will definitely recommend it to friends and family. More

by Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Jim Hudson Lexus responded

Walker, we're delighted to hear you had a 5-star experience with our team at Jim Hudson Lexus of Columbia. Thanks for recommending us to your friends and family - it means the world!

July 10, 2024

Tanner Carnes is an outstanding service manager. Not only did he take excellent care of my car, but after my car was in an accident, Tanner did an excellent job communicating with the insurance com More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Jim Hudson Lexus responded

Liz, we're delighted to hear that Tanner provided such exceptional service at Jim Hudson Lexus of Columbia. Thanks for sharing your experience!

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