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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,022 Reviews

2,022 Reviews of Jim Hudson Lexus - Service Center

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December 24, 2024

As always, my service experience at Jim Hudson Lexus was very professional and efficient. Excellent organization! More

by a_defazio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

This is the most professional dealership I have ever dealt with. From sales to service, they are the best. They have new technology that videos the service updates. Danny Chupek bends over backwards to More

by STEVENASMITH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryn Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Yeomans
Dec 23, 2024 -

Jim Hudson Lexus responded

Steven, we're delighted to hear that Danny and Darryn provided such exceptional service at Jim Hudson Lexus of Columbia. Thank you for trusting our team with your automotive needs!

December 19, 2024

I had an outstanding experience with the service at Jim Hudson, thanks to the exceptional care provided by Mr. Melvin and Mr. Reggie, exemplify the standard of excellence that sets Jim Hudson apart. Becaus More

by jdeberry3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reginald Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Jim Hudson Lexus responded

We're delighted to hear that Mr. Melvin and Mr. Reggie provided such exceptional service at Jim Hudson Lexus of Columbia! It's wonderful knowing their dedication has made a lasting impression on your experience with us. Thank you for recognizing our commitment to excellence!

December 18, 2024

Very professional. Wait time was as prescribed. Waiting area was very clean and comfortable. Refreshments were a available. Mr. Melvin Alston was awesome. He exp More

by jannettewhittemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Jim Hudson Lexus responded

Jannette, we're delighted to hear that Melvin and the team at Jim Hudson Lexus of Columbia provided you with an excellent experience! Thank you for sharing your positive feedback about our professional service and comfortable waiting area. Safe travels ahead!

December 18, 2024

Always pleasant and easy to work with. Sevice is prompt easily wired in. Know my program and needs. More

by beverlyhaze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Jim Hudson Lexus responded

Beverly, thank you for sharing your support of Jim Hudson Lexus of Columbia!

December 18, 2024

Deanna was great. Efficient and pleasant. For me out of there 30 minutes early. A great experience. More

by cory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Jim Hudson Lexus responded

Thank you, Cory! We’re thrilled to hear Deanna provided you with efficient and pleasant service, getting you out ahead of schedule. We appreciate your kind words and look forward to serving you again at Jim Hudson Lexus!

December 17, 2024

We have been a customer with this dealership for about 14 years. The reason we are a loyal customer is because of the personalized, impeccable service both in terms of sales and service department. More

by RD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Jim Hudson Lexus responded

Thank you for your loyalty and kind words about Jim Hudson Lexus of Columbia! We're delighted to hear that our personalized service has kept you coming back for 14 years. We look forward to continuing to serve you in the future!

December 17, 2024

I had an wonderful experience with my service advisor, treated me like Royalty very professional More

by hartv299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Jim Hudson Lexus responded

Thank you for taking the time to review Jim Hudson Lexus of Columbia!

December 17, 2024

Always very nice and services our vehicle in a timely manner. Tanner always goes above and beyond for us. More

by mikeblanton7892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Jim Hudson Lexus responded

We're delighted to hear that Tanner consistently provides exceptional service at Jim Hudson Lexus of Columbia. Thank you for sharing your positive experience with us!

December 14, 2024

Deanna Parnell is an asset to your company. She takes good care of me and doesn’t over sell and is not pushy. More

by uzair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Jim Hudson Lexus responded

Thank you for your feedback! We’re so glad to hear that Deanna has been taking great care of you. Her approach of being helpful without being pushy truly makes a difference. We appreciate your kind words and look forward to serving you again at Jim Hudson Lexus!

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