Jim Hudson Lexus - Service Center

Shaun Crossier is always personable and attentive. He always goes above and beyond to ensure my needs are met. And addresses any and all concerns. He also explains any questions I have. He always goes above and beyond to ensure my needs are met. And addresses any and all concerns. He also explains any questions I have. More

Jared, was very personable, professional and chivalrous. He was a delight to work with. He greeted me with a smile and warm welcome as well as took care to address all of my concerns. My luggage rack instal He was a delight to work with. He greeted me with a smile and warm welcome as well as took care to address all of my concerns. My luggage rack installation went well. I initially had concerns after reading online reviews, that the rack would cause noisy vibrations. However, that hasn’t been the case. I love it! It’s a great addition to my vehicle. More

Deanna is a wonderful service rep and made sure all needed service to my car was done. She is very professional and a valuable asset to Jim Hudson Automotive. Thank you Deanna needed service to my car was done. She is very professional and a valuable asset to Jim Hudson Automotive. Thank you Deanna More

Melvin provided exceptional customer service and extended a loaner vehicle when apparent backlog and delay of my vehicle maintenance and service a loaner vehicle when apparent backlog and delay of my vehicle maintenance and service More

The professionalism of my service agent Erik Due has always been excellent and timely. He is very detailed and ensures i understand my recommended services and my options. The waiting area and accomadat always been excellent and timely. He is very detailed and ensures i understand my recommended services and my options. The waiting area and accomadations, to include courtesy car service, makes for a stress free experience. More

Dealership was clean and neat. Waiting room was nice and comfortable. Deanna Parnell kept me informed of the status of the RX. Good service. Waiting room was nice and comfortable. Deanna Parnell kept me informed of the status of the RX. Good service. More

Melvin is the Best ! !! Always takes care of you!!! Always listen to your needs!!!Thanks !! Always takes care of you!!! Always listen to your needs!!!Thanks More

My vehicle was serviced at Jim Hudson Lexus. and It was done very well by a team of professionals from the moment I drove in until the oil change was finished. I will continue to be a loyal cust and It was done very well by a team of professionals from the moment I drove in until the oil change was finished. I will continue to be a loyal customer there! More

My experience was not what I expected. I had an appointment and was told that my vehicle would be ready in 2 hours, however 4 hours later I was still waiting with no explanation. Hopefully I had an appointment and was told that my vehicle would be ready in 2 hours, however 4 hours later I was still waiting with no explanation. Hopefully my future visits will go much better. More

Jared effectively ensured that I was fully informed of all the events that would transpire during my service. His attention to detail facilitated a seamless process. all the events that would transpire during my service. His attention to detail facilitated a seamless process. More