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Jim Hudson Lexus

Columbia, SC

4.9
3,631 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2023. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,631 reviews

December 10, 2024

The staff is very professional and helpful. The facility is clean and has great accommodations. More

by emmajor77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Jim Hudson Lexus responded

Thank you for your kind words! We're delighted to hear that our professional staff and comfortable facility made your visit a great experience. Jim Hudson Lexus looks forward to welcoming you back!

December 09, 2024

Kyle was exceptional from our first interaction until I drove away with the vehicle. Highly recommend working with Kyle for your next vehicle purchase! One of the best customer service experiences ever! More

by Jennhodge312
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rectenwald
Dec 09, 2024 -

Jim Hudson Lexus responded

Thank you, Jenn, for your fantastic review! We’re thrilled to hear that Kyle provided you with exceptional service from start to finish. Your recommendation means a lot to us, and we’re so glad you had one of the best customer service experiences ever. Enjoy your new vehicle, and we look forward to assisting you again in the future!

December 09, 2024

Vincent made our dealership experience exceptional. His knowledge, kindness and professionalism are unmatched. We look forward to our next visit to your incredible dealership ! More

by Loseitnoww
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince Ciuffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Jim Hudson Lexus responded

We're delighted to hear that Vincent provided such an exceptional experience at Jim Hudson Lexus of Columbia. We appreciate your kind words and look forward to welcoming you back soon!

December 08, 2024

Have always had excellent experience with both sales and service. It was a pleasure to work with Melvin on December 5. More

by starrharvey318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Jim Hudson Lexus responded

Thank you for your feedback! We’re so glad to hear you've had excellent experiences with both sales and service at Jim Hudson Lexus. It’s great to know Melvin made your visit a pleasure. We appreciate your continued trust and look forward to assisting you again in the future!

December 06, 2024

Very pleased with service. Howard Davis and Milton Alston were professional. Car was also cleaned. They picked up and return car in a timely manner! More

by llzarpentine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Davis
Dec 09, 2024 -

Jim Hudson Lexus responded

Thank you for your wonderful review! We’re so glad to hear you were pleased with the service provided by Howard and Milton. It’s great to know that your car was taken care of and returned in a timely manner. We appreciate your feedback and look forward to serving you again in the future!

Dec 09, 2024 -

Jim Hudson Lexus responded

We're delighted to hear that Howard and Milton provided you with professional service at Jim Hudson Lexus of Columbia. It's great to know the car was cleaned and returned promptly as well. Thank you for sharing your experience!

December 05, 2024

This was first time experience with Jim Hudson Lexus service department, and it was awesome! More

by m.cham3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Jim Hudson Lexus responded

Thank you for leaving Jim Hudson Lexus of Columbia a five-star review! We are so glad that our team was awesome. See you next time!

December 05, 2024

Excellent service and care at the dealership. Deanna is wonderful, always caring and has great customer service. More

by hth4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Jim Hudson Lexus responded

We're delighted to hear that Deanna provided you with excellent service at Jim Hudson Lexus of Columbia. Thank you for sharing your experience, and we look forward to serving you again!

December 05, 2024

I came to the dealership 3x and Elijah was the only one to come out to greet me. He was professional and extremely attentive to exactly what I asked for. More

by Vick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Ciuffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Jim Hudson Lexus responded

Thank you for sharing your experience, Vick. We're thrilled to hear that Elijah provided you with professional and attentive service during your visits to Jim Hudson Lexus. Your satisfaction is our priority, and we’re grateful to have team members like Elijah who go above and beyond. We look forward to assisting you again in the future!

December 05, 2024

My experience with Jim Hudson Lexus of Columbia has been awesome. I feel respected as a valued customer with every phone call and visit. The personnel that has taken care of and serviced my vehicle has been More

by Grandpattycake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lalo Bellamy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Goley, Alex Wilson
Dec 05, 2024 -

Jim Hudson Lexus responded

Thank you for your wonderful feedback! We’re thrilled to hear that your experience with Jim Hudson Lexus of Columbia has been so positive. Our team takes great pride in treating every customer with respect and providing exceptional service. It’s great to know that our staff’s professionalism, kindness, and attentiveness have made your visits enjoyable. We look forward to continuing to provide you with the excellent service you deserve!

December 02, 2024

Outstanding customer service from sales to the service department. Darryn Russ and Deanna Parnell are the best! More

by glennpti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
Dec 02, 2024 -

Jim Hudson Lexus responded

Thank you for your wonderful review! We're so glad to hear that Darryn and Deanna provided outstanding customer service during both your sales and service experience at Jim Hudson Lexus. We truly appreciate your kind words and are grateful for your support. We look forward to serving you again in the future!

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