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Jim Hudson Lexus

Columbia, SC

4.9
3,562 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2023. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,562 reviews

October 23, 2024

Very professional and respectful of our time. Very happy with the experience. I really appreciated the training I received on all the technology that cars have today. It made it easy to use the c More

by Kim.edwards7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Vallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aiden
Oct 23, 2024 -

Jim Hudson Lexus responded

We're delighted to hear that you had a positive experience with us at Jim Hudson Lexus of Columbia! It's great to know the technology training was helpful and made your car's features easy to use. Thank you for choosing us, and enjoy all those new functions!

October 21, 2024

Great dealership customer service and support is awesome recommend this dealership to anyone looking to purchase a vehicle. More

by trentdwain34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Jim Hudson Lexus responded

Thank you for the fantastic review! We’re thrilled to hear you had such a positive experience with our customer service and support. Your recommendation means a lot to us, and we look forward to helping you or anyone you refer in the future!

October 21, 2024

Great customer service, clean environment and excellent service! I love being able to view the video of my car inspection. Top of the line technology! More

by Great Coffey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Jim Hudson Lexus responded

Thank you for the fantastic review! We're glad you enjoyed the video inspection feature and our clean, welcoming environment. It's great to hear our technology and service exceeded your expectations! We look forward to seeing you again!

October 19, 2024

I really love the experience there. they are all super helpful and efficient. definitely be back More

by tkhanh398
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Wickham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Jim Hudson Lexus responded

Thank you for the five-star review! We're glad to hear you had such a positive experience with our team. We look forward to welcoming you back again soon!

October 19, 2024

Outstanding Service My Service Advisor Mr. Erik Due was very professional. He is very knowledgeable and very detailed. The Dealership was busy but, my service was still done in a timely manner More

by lloydmodee
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Jim Hudson Lexus responded

Thank you for your wonderful review! We’re delighted to hear that Erik provided you with such professional and detailed service, even during a busy time. We’ll make sure to pass along your thanks to him and Adam as well. We look forward to serving you again in the future!

October 19, 2024

Terry Capers provided amazing customer service and was highly knowledgeable, attentive and patient during the process of purchasing my car! Alex also provided excellent service as well. More

by joyagregg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Capers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Oct 21, 2024 -

Jim Hudson Lexus responded

Thank you for the fantastic review! We're thrilled to hear that Terry and Alex made your car-buying experience so smooth with their knowledge and attentiveness. We appreciate your feedback and hope you enjoy your new vehicle!

October 18, 2024

The service experience was great! Deanna was extremely knowledgeable and very responsive to any questions I had regarding my vehicle. More

by Anita Garrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
Oct 21, 2024 -

Jim Hudson Lexus responded

Thank you, Anita, for your kind words! We're thrilled to hear that Deanna provided such a knowledgeable and responsive service experience. We appreciate your feedback and look forward to assisting you again!

October 18, 2024

I’m very satisfied with the expertise of Jim Hudson’s Lexus dealership. Friendly staff and great customer service was very nice. More

by donnaoholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Jim Hudson Lexus responded

Thank you for your kind review! We're glad to hear you enjoyed the friendly staff and great customer service. We look forward to seeing you again at Jim Hudson Lexus!

October 18, 2024

In my opinion everything within reason was done to make me feel that I was important as a customer. I realize many would say that they only treat you like that until they get your money. While that may als More

by William
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bailey Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Jim Hudson Lexus responded

William, we're delighted to hear that you felt valued during your visit to Jim Hudson Lexus of Columbia. Our team always aims to go the extra mile for our customers. Thank you for sharing your experience!

October 17, 2024

I had an amazing experience working with Mrs. Anita at Jim Hudson Lexus! She truly goes above and beyond to ensure you get the vehicle you want. From the very beginning, she took her time to list More

by Dr. Barney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anita Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie in finance
Oct 18, 2024 -

Jim Hudson Lexus responded

Thank you so much for your amazing review! We're thrilled that Mrs. Anita and Eddie made your experience smooth and enjoyable, and that their dedication helped you find the perfect vehicle. We’ll be sure to share your kind words with them, and we appreciate you choosing Jim Hudson Lexus!

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