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Jim Hudson Lexus

Columbia, SC

4.9
3,549 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2023. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,549 reviews

November 14, 2024

Melvin provided exceptional customer service and extended a loaner vehicle when apparent backlog and delay of my vehicle maintenance and service More

by tonyaperry100
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

The professionalism of my service agent Erik Due has always been excellent and timely. He is very detailed and ensures i understand my recommended services and my options. The waiting area and accomadat More

by tessiesmith
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ron Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Jared effectively ensured that I was fully informed of all the events that would transpire during my service. His attention to detail facilitated a seamless process. More

by cjkeels82
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jared Goodman
Nov 12, 2024 -

Jim Hudson Lexus responded

We're delighted to hear that Jared's attention to detail made your service experience seamless at Jim Hudson Lexus of Columbia. Thank you for sharing this positive feedback!

November 10, 2024

Jim Hudson treats you like a person and not a number. I’ve purchased several cars in my life, and by far, the best car buying experience is with Jim Hudson Lexus. Being a female, the car buying exper More

by cynthiad5132
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Jim Hudson Lexus responded

Thank you, Cynthia, for sharing your wonderful experience at Jim Hudson Lexus! We're so happy to hear that Ashley and our team made the car-buying process comfortable and enjoyable for you. Your trust and kind words mean a lot to us, and we’re thrilled you love your new car. We look forward to serving you again in the future, even if it's an 85-mile trip!

November 09, 2024

Danny is a great associate and I enjoyed working with him. Thanks Danny for all that you do More

by deetaylor95
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Jim Hudson Lexus responded

Thank you for sharing your positive experience at Jim Hudson Lexus! We're thrilled to hear that Danny made your visit enjoyable. We truly appreciate your kind words and will be sure to pass them along to him!

November 08, 2024

Mark was very helpful and informative from the onset. He was professional and courteous and is genuine in his effort to provide absolute premier customer service and satisfaction. More

by fjbrunson
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Mark Wickham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
Nov 11, 2024 -

Jim Hudson Lexus responded

We're delighted to hear that Mark provided you with such exceptional service at Jim Hudson Lexus of Columbia. Thank you for sharing your experience!

November 07, 2024

Go see Erik Due. He is very knowledgeable, kind, and good at his job. We return to him every time. More

by joetrainer31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Jim Hudson Lexus responded

Thank you for stopping by to leave Erik and Jim Hudson Lexus of Columbia a wonderful review!

November 07, 2024

Always professional! Love Shaun because he is easy to work with in the service department and always takes great care of his customers! The only other person I would work More

by TheMrsMusic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Alston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly, she sets appointments for the service department
Nov 07, 2024 -

Jim Hudson Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that Shaun and Tanner have been providing excellent service at Jim Hudson Lexus of Columbia. We appreciate your trust in us and look forward to continuing to take care of all your needs!

November 06, 2024

I had a fantastic experience working with Terry. Capers during my most recent car purchase. This isn’t the first time I’ve worked with him, and once again he exceeded my expectations. From the momen More

by Cyglinda1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Capers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Jim Hudson Lexus responded

Thank you so much for sharing your fantastic experience! We're thrilled to hear that Terry once again exceeded your expectations and made your car-buying journey smooth and stress-free. His dedication to listening to your needs and finding the perfect vehicle truly reflects the commitment to the exceptional service we strive for at Jim Hudson Lexus. We’re grateful for your loyalty and look forward to welcoming you back for future purchases. Enjoy your new car, and thank you for the lovely review!

November 06, 2024

Efficient, professional, thorough and polite. We arrived for our appointment, they serviced the vehicle, provided a status report and completed the service with a wash and vacuum More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Jim Hudson Lexus responded

Kay, we're delighted to hear about your positive experience at Jim Hudson Lexus of Columbia! Our team takes pride in providing efficient and thorough service. Thank you for sharing your feedback!

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