Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,598 Reviews of Jim Hudson Ford - Service Center
Sort by
July 07, 2023
Everything was Perfect! Oil changed , tires rotated, ffiluids all topped off. And the wait time was not bad ! Customer service very pleasant Oil changed , tires rotated, ffiluids all topped off. And the wait time was not bad ! Customer service very pleasant More
by MICHELETILTON
Verified Customer
July 07, 2023
My experience there was a really warm welcome. The morning started out with a video from Jackson Potter. He even walked through the lot to show me some cars with his phone. He put my mind at ease. The morning started out with a video from Jackson Potter. He even walked through the lot to show me some cars with his phone. He put my mind at ease. When I arrived, he was waiting outside for me. I test drove the model I was interested in. He spent a long time with me. I never felt rushed. I will be sending Jackson some business. More
by JimHudsonFordrox
Employees Worked With
I really don’t remember the other people. I think there was another guy by the name of Jackson that did the final sale and paperwork. I did meet one of the managers of Jackson Potter. , Jackson Potter
July 07, 2023
Great place to get any type of work done very competent staff with lots of knowledge. I will always bring my vehicle here for service. Matt the adviser is fantastic with communication and his whole approac staff with lots of knowledge. I will always bring my vehicle here for service. Matt the adviser is fantastic with communication and his whole approach More
by JASONH770
July 07, 2023
Bad service. Made an appointment for 8am drop car off at 745 that morning. Returned 2 days later to a car that was never touched. Claimed it was taking several da Made an appointment for 8am drop car off at 745 that morning. Returned 2 days later to a car that was never touched. Claimed it was taking several days to connect an obd to it and check codes even though I get the codes on my phone through the app and showed him and he knew what was wrong with both codes. Seems to me could have been handled and service been done but I am now still driving an Expedition with the check engine light on because they have no loaners and I can not leave my car with them for 2-3 weeks like they said it would take. More
by abell5327
Employees Worked With
July 07, 2023
Loved working with Terrell hicks and tony would recommend anyone to them. Enjoy the customer service anyone to them. Enjoy the customer service More
by GANTTOSWALD
July 07, 2023
Very fast and great service. Well organized and very friendly and on time. They even serviced both my vehicles at my home. Well organized and very friendly and on time. They even serviced both my vehicles at my home. More
by BAHARRELSON1981
July 07, 2023
Friendly and helpful staff, horrible prices $1200 for a new dip stick/oil change/trans flush/radiator flush, they found the problem and fixed it. new dip stick/oil change/trans flush/radiator flush, they found the problem and fixed it. More
by jasondstock1
Employees Worked With
July 07, 2023
They are usually good, but I have had times when work was not done properly. On this visit, they were exceptional at getting my car done in a timely manner. not done properly. On this visit, they were exceptional at getting my car done in a timely manner. More
by VANCEALYSON
Employees Worked With
July 07, 2023
Very fast and great service. Well organized and very friendly and on time. Excellent experience. Well organized and very friendly and on time. Excellent experience. More
by boboldendick
Employees Worked With
July 06, 2023
This dealership is ridiculous. I wouldn’t recommend them to anyone and I will never buy another car here. I have had the absolute worst experience with them. I wouldn’t recommend them to anyone and I will never buy another car here. I have had the absolute worst experience with them. More
by twiggleecolby
Employees Worked With
