Bob Hargrave
Bob Hargrave at Jim Hudson Ford
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Bob Hargrave

Service Advisor

Jim Hudson Ford

1201 W Main St
Lexington, SC 29072

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4.8
241 Reviews
4.8

241 Reviews

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241 Reviews of Bob Hargrave

June 02, 2024

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Employee Rating

Service was great, they return my truck back in a reasonable time. Bob went over everything that needed to be done for the next service and had great hospitality. More

by BRANDANKNOTT
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Recommend Dealer
Yes

June 01, 2024

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Bob is always sooo helpful! I’ve had issues with my car. But never with customer service! More

by ERINJANINE
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Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson, Chris Weaver

May 31, 2024

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I've never had such a good experience buying a car, my salesman James a guard was just fantastic to work with More

by SCOTTCRANKIN
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Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson, Chris Weaver

May 30, 2024

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Bob was incredibly helpful and has been amazing in assisting me with the A/C issues on my new truck since day 1. This could have been absolutely miserable experience but he has certainly helped make t More

by prestongrisham
Service Price Transparency
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Recommend Dealer
Yes
May 31, 2024

Jim Hudson Ford responded

Hi prestongrisham, we're thrilled to hear about your positive experience with Bob. We're glad he was able to assist you with your A/C issues and make the process less stressful for you. We appreciate your feedback and will pass your kind words along to Bob. Thank you for choosing us for your automotive needs!

May 27, 2024

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Excellent service and a Great waiting area. Staff is very friendly and helpful. Willing to answer questions More

by wmopho
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson, Chris Weaver

May 28, 2024

Jim Hudson Ford responded

Thank you for your positive feedback, wmopho! We're delighted to hear that you enjoyed our service and waiting area. Our staff always strives to provide friendly and helpful service. We look forward to serving you again in the future!

May 25, 2024

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The dealership and service department are great. My service advisor was very friendly and informative. More

by plattsna16
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Recommend Dealer
Yes
May 28, 2024

Jim Hudson Ford responded

We're thrilled to hear about your positive experience with our dealership and service department, plattsna16. We strive to provide excellent customer service and we're glad that our service advisor was able to assist you effectively. Thank you for your review!

May 22, 2024

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Professional and personable. From when I made the appointment until the time that I picked my vehicle up from service. Thanks. More

by ACRUMB2004
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Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson, Chris Weaver

May 23, 2024

Jim Hudson Ford responded

Thank you for your kind words and positive feedback. We're delighted to hear about your satisfactory experience with our service. We strive to provide professional and personable service to all our customers. We look forward to serving you again in the future.

May 22, 2024

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My car was serviced as I expected and they were very timely in completing the work. I had requested for the car to be finished by 1:00 and I received the call about completion at 1:00. Everyone in the s More

by budnorton62
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Weaver

May 23, 2024

Jim Hudson Ford responded

Thank you for your positive feedback! We're glad to hear that our team was able to meet your expectations and deliver your car on time. We strive to provide excellent and timely service to all our customers. We look forward to serving you again in the future.

May 19, 2024

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Was able to find an interment problem with the ac and keep me informed on what happened More

by AMUCKENFUSS
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Recommend Dealer
Yes
May 20, 2024

Jim Hudson Ford responded

We're glad to hear that our team was able to diagnose and address the intermittent issue with your AC. We believe in keeping our customers informed throughout the process. Thank you for your positive feedback!

May 18, 2024

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Employee Rating

Checked out my vehicle and I had it back the next day. Always polite and courteous More

by Bruce.a.smith
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Slaven

May 20, 2024

Jim Hudson Ford responded

We're glad to hear that you had a positive experience with our service. We always strive to provide efficient and courteous service to our customers. Thank you for your feedback!

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