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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,599 Reviews
Call Service Center (803) 359-4114

1,599 Reviews of Jim Hudson Ford - Service Center

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August 20, 2024

Bob called me to find out the problem, called me the next day and said my car was ready. Very friendly customer service!! More

by TSHEALY54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Jim Hudson Ford responded

Thank you for sharing your experience! We’re pleased to hear that Bob and our team kept you informed and provided friendly service.

August 20, 2024

Great People and a great and easy experience. Will certainly come back and Joseph was amazing. More

by Tillmanpoolservices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Aug 21, 2024 -

Jim Hudson Ford responded

Thank you for your feedback! It’s wonderful to hear you had a great experience and that Joseph and our team made a positive impact. We look forward to seeing you again!

August 20, 2024

I had another wonderful experience! Thanks to all the staff in the service department! It’s nice to know that if I need something in the future I know they will take care of me! More

by JBURKS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Aug 21, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We’re delighted to hear you had another wonderful experience with our service department. We look forward to assisting you again in the future!

August 20, 2024

Professional and excellent service. The service manger was very helpful and knowledgeable of my car needs. More

by AzoniaJGinyard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Jim Hudson Ford responded

Thank you for your review! It’s great to hear you received top-notch service. We’re here for you anytime you need further assistance!

August 19, 2024

Jim was great. Excellent service help all the way through. He had me in and out in no time. More

by jfitz29223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Agard
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Aug 21, 2024 -

Jim Hudson Ford responded

Thank you for your review! We’re glad Jim and our team provided excellent service and got you in and out quickly. If you need anything else, just let us know!

August 18, 2024

Was a wonderful experience from beginning to end. Service was friendly and Attentive to my request . The technicians here are Honest. Even gave me a ride home and back. Made the entire experience whe More

by djace2c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 18, 2024

They performed the required service as I requested. Setting the appointment was easy as was the transaction. More

by Doug
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jorgenson
Report | Print
Aug 21, 2024 -

Jim Hudson Ford responded

We appreciate your feedback! It’s great to know that our service and appointment scheduling met your needs. Should you have any further requests or questions, feel free to contact us anytime!

August 18, 2024

Bob is the best! He is the one that took care of me last time I came in and he is who I will be looking for the next time I come in. Thank you! More

by reachme0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We’re thrilled to hear Bob provided excellent service, and we look forward to seeing you again. If you need anything in the meantime, feel free to reach out!

August 17, 2024

Jim Hudson Ford service department has always been great since I first bought my car.. More

by mshoover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Jim Hudson Ford responded

Thank you for your continued support and positive feedback! We’re pleased to hear that our service department has consistently met your expectations. We look forward to continuing to provide excellent service for you in the future.

August 17, 2024

I keep coming back to this Dealership because the employees are always friendly and helpful. This is the second time Luis Escamilla has been my Service Advise, he always keeps me abreast of the repai More

by HFOSTER189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Escamilla
Report | Print
Aug 21, 2024 -

Jim Hudson Ford responded

Thank you for your continued trust in our dealership! We’re thrilled to hear that Luis and our team have consistently provided you with friendly and helpful service. We appreciate your feedback and look forward to assisting you again in the future.

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