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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews

1,598 Reviews of Jim Hudson Ford - Service Center

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August 12, 2023

Courteous Willing to go the extra mile for its customers Knowledgeable Accommodating Honest Patient Personable More

by mawmaw922
Recommend Dealer
Yes
Employees Worked With
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Jim Hudson Ford responded

We're grateful for your positive review. Should you require any assistance, please don't hesitate to reach out!

August 11, 2023

Bob was on top of the repair and kept me updated. When an issue arose he provided a loaner so I would not have to wait. More

by brumbaughracing
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Jim Hudson Ford responded

Your feedback is deeply appreciated as it helps us improve. We want to convey our heartfelt thanks for sharing your experience. Our establishment places great importance on providing the best for our customers.

August 11, 2023

They was very helpful and I would recommend them if you need good customer service. More

by wyman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Jim Hudson Ford responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

August 11, 2023

Matt Jorgenson was great! Great service! Fast service! Great experience! Will be back for service! More

by MARYHSMITH70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jorgenson
Aug 11, 2023 -

Jim Hudson Ford responded

Your effort in offering us your insights is genuinely valued. It's truly wonderful to hear that your time at our dealership was exceptional!

August 11, 2023

Very friendly and professional. Answered all our questions. Showed us all the features of the vehicle. Explanation of financial and warranty was explained well. We felt that everyon More

by tammie.west97
Recommend Dealer
Yes
Employees Worked With
Jeff Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Jim Hudson Ford responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

August 11, 2023

Oil change & tire rotation. Very professional, friendly & helpful! Made recommendation for repair but no pressure. Great experience! More

by PUDDINLONG9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Jim Hudson Ford responded

Your positive review is much appreciated. If you have any further needs down the line, please feel free to let us know!

August 10, 2023

Chris Thompson was very helpful. Greg Freeman was reasonable and good to work with. I will be back. More

by IN-HOUSE-COMPUTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Jim Hudson Ford responded

Your effort in offering us your insights is genuinely valued. It's truly wonderful to hear that your time at our dealership was exceptional!

August 10, 2023

Making the same noise when put in reverse. Can’t believe I’m still having this problem after service dept has tried to fix it so many times. More

by Ronjrw
Workmanship
Recommend Dealer
No
Employees Worked With
Unknown
Aug 14, 2023 -

Jim Hudson Ford responded

We sincerely apologize for any frustration you experienced during your visit to our dealership. Your feedback is highly valuable to us as we continuously improve our services. Please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

August 10, 2023

Experience it once and you'll never forget it! So true! Great service! I highly recommend Jim Hudson Ford dealership! More

by BenjaminBowling777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Jim Hudson Ford responded

Thanks for the great review. Please let us know if you need anything else in the future!

August 09, 2023

Dealer did a good job. Ford needs to find a solution for battery system warning. More

by BANDCOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt.
Aug 09, 2023 -

Jim Hudson Ford responded

Thanks for the great review. Please let us know if you need anything!

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