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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews

1,598 Reviews of Jim Hudson Ford - Service Center

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August 14, 2023

Customer service and quality is why I continue to shop and have my vehicles serviced at Jim Hudson Ford! I live an hour away and when my vehicle needs serviced, I receive the option for a loaner vehicle. More

by DAWSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carri Watkins... 5 STAR
Aug 17, 2023 -

Jim Hudson Ford responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

August 14, 2023

Quality work and timely service. And, I received my vehicle cleaner than when I brought it in. More

by ARTISAN326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Walmsley
Aug 17, 2023 -

Jim Hudson Ford responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

August 14, 2023

Quick weekend service for my oil change and tire rotation. Nice waiting area for customers. More

by dmkm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Jim Hudson Ford responded

We want to convey our heartfelt thanks for sharing your experience. Our establishment places great importance on providing the best for our customers.

August 13, 2023

The wait time for servicing my car was minimal! Everyone was friendly and helpful!! The coffee machine in the waiting area is “to die for”!! More

by ldayabc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2023 -

ldayabc responded

Thank you, Bob Hargrave @ Jim Hudson Ford in Lexington!!

August 13, 2023

Shane Sharpe did an amazing job ensuring that I was provided with all the information that was included in my service! Thank you More

by TAYLORFARMS2012.2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Sharpe
Aug 14, 2023 -

Jim Hudson Ford responded

We're grateful for your positive review. Should you require any assistance, please don't hesitate to reach out!

August 13, 2023

Very fast service with professional interactions. They discovered some issues and explained the issue and what my options were. More

by Hodge81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Aug 14, 2023 -

Jim Hudson Ford responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

August 12, 2023

Bob was very knowledgeable and professional. Good communications. Repairs completed per the plan. Expensive but complete More

by brumbaughracing
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Jim Hudson Ford responded

Your feedback is deeply appreciated as it helps us improve. We want to convey our heartfelt thanks for sharing your experience. Our establishment places great importance on providing the best for our customers.

August 12, 2023

Great customer, service and professional staff as always. Chris was as knowledgeable as can be as are all of you whenever we take our cars there for service. More

by piapoy575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Jim Hudson Ford responded

Your effort in offering us your insights is genuinely valued. It's truly wonderful to hear that your time at our dealership was exceptional!

August 12, 2023

Great fast service with no issues. Staff is always very friendly and helpful with everything I need More

by MICHAELDIMARTINO1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Jim Hudson Ford responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

August 12, 2023

Great folks! On time and came to me! Great value and highly recommended. Will continue to use them. More

by tlcschmidt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Jim Hudson Ford responded

Your positive review is much appreciated. If you have any further needs down the line, please feel free to let us know!

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