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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews

1,598 Reviews of Jim Hudson Ford - Service Center

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August 19, 2023

Adam was punctual, professional, cordial, efficient in his mobile service at our home. I would recommend him and Hudson Ford’s mobile service to friends and relatives. More

by chopeclark
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Adam and Ashley
Aug 22, 2023 -

Jim Hudson Ford responded

Thanks for the excellent review! We are so pleased to hear about your experience with Adam and the team. Please let us know if you need anything.

August 19, 2023

Good service. Did exactly what I asked for. Comfortable waiting room. Easy to schedule service online More

by DLTKUHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jorgensen
Aug 22, 2023 -

Jim Hudson Ford responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

August 19, 2023

The service department was really good at let me know step-by-step what was going on with the vehicle and got the service done in a reasonable timeframe. More

by BRANDANKNOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Jim Hudson Ford responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

August 19, 2023

Always enjoy my visit and service appointments at Jim Hudson Ford. Professional and experienced staff is the best part. More

by duncansherrard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Jim Hudson Ford responded

It's truly wonderful to hear that your time at our dealership was exceptional!

August 19, 2023

Worst experience ever bought a vehicle on August 1. It’s been in the shop since then and it is now August 19 they sold the vehicle knowing it had transmission problems More

by matthewterrell420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales, Renee
Aug 22, 2023 -

Jim Hudson Ford responded

We acknowledge the frustration or disappointment that might have arisen from your recent interaction with our dealership, and we extend our heartfelt apologies. Your feedback holds immense value, and we truly thank you for openly discussing your experience. We kindly encourage you to contact Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

August 19, 2023

The service department was very professional and treated me very good. They did exactly what I wanted and didn't put any pressure on me for other things that they said that I needed done. More

by ANNIECRAPPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAKE WALMSLEY
Aug 22, 2023 -

Jim Hudson Ford responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

August 18, 2023

The service department serviced my truck in record time. They got it clean in the night and then informed me of when it needed the next service. More

by Mugs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Jim Hudson Ford responded

We want to convey our heartfelt thanks for sharing your experience. Our establishment places great importance on providing the best for our customers.

August 18, 2023

Great service by everyone! My service was completed before my estimated time. Pricing was very fair. More

by Jws357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Jim Hudson Ford responded

Your positive review is much appreciated. If you have any further needs down the line, please feel free to let us know!

August 18, 2023

service completed in timely manner and accurately. clean facility and friendly folks. the coffee was okay. More

by dernflatlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Jim Hudson Ford responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

August 18, 2023

They are always courteous and professional. They keep you informed if service is taking longer than normal. My questions are always answered in language I can understand. I would recommend J More

by lavenderlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Jim Hudson Ford responded

We're grateful for your positive review. Should you require any assistance, please don't hesitate to reach out!

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