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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews

1,598 Reviews of Jim Hudson Ford - Service Center

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August 21, 2023

Great job of identifying the issue with my truck and fixing it in a timely manner. More

by madman29384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Aug 22, 2023 -

Jim Hudson Ford responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

Aug 22, 2023 -

madman29384 responded

I brought in my truck and immediately was referred to Jake to help me out. I explained what was going on and he also took it for a drive to get a better understanding of the issue. I got a call a couple days later saying they had identified the problem and the next day I picked it up. Great service and the price they originally quoted was what I paid.

Aug 22, 2023 -

madman29384 responded

Definitely!

August 21, 2023

they were able to fix my truck . i am well pleased. Bob did a great job More

by keisler, freda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Jim Hudson Ford responded

We're grateful for your positive review. Should you require any assistance, please don't hesitate to reach out!

August 21, 2023

Love this place. Friendly and I know the work is always done the right way. More

by informaticsmsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrell Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Jim Hudson Ford responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

August 21, 2023

Always ask before adding any service needed to the car. They keep my car in top notch condition. Always very friendly and mostly quick service. More

by gshaw767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Jim Hudson Ford responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

August 21, 2023

Chris was very helpful upon check in. I didn’t have an appointment but he got me taken care of in a relatively quick manner. The best part was he suggested my Ford Pass points to save me More

by maryfsmith15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Jim Hudson Ford responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

August 21, 2023

Had a tire replaced. Had a tire replaced. Had a tire replaced. Had a tire replaced. More

by BANDCOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 22, 2023 -

Jim Hudson Ford responded

It's truly wonderful to hear that your time at our dealership was exceptional!

August 20, 2023

Great job Always enjoy Chris Weaver Great follow up A b c d e f More

by DALECAR3
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2023

Professional services and delivered in a reasonable amount of time. They recommended future services needed and costs for each. More

by toddb398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Walmsley
Aug 22, 2023 -

Jim Hudson Ford responded

It's truly wonderful to hear that your time at our dealership was exceptional!

August 20, 2023

Bob Hargrave is a GREAT service advisor. He has been my advisor for several years through different vehicles. He is very knowledgeable and friendly. More

by sarah2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Jim Hudson Ford responded

Thanks for the excellent review! We are so pleased to hear about your experience with Bob and the team. Please let us know if you need anything.

August 19, 2023

Professional, courteous service and knowledgeable personnel. Service was completed in a timely manner. Good job, Shane. More

by DANDADDY_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Sharpe
Aug 22, 2023 -

Jim Hudson Ford responded

Your positive review is much appreciated. If you have any further needs down the line, please feel free to let us know!

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