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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,599 Reviews
Call Service Center (803) 359-4114

1,599 Reviews of Jim Hudson Ford - Service Center

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August 23, 2024

I went in for oil change &tire balance and rotate. When I got in the car to leave it was making a terrible sound. I turned around and went back. The lug nuts on the drivers side back tire were all loo More

by CHINADOLL29054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Hargrave
4.0
This rating includes all reviews, with more weight given to recent reviews.
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August 23, 2024

The service department was very helpful and pretty quick - I would definitely use them again. More

by LARRY.SHAW77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Jim Hudson Ford responded

Thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit!

August 23, 2024

Excellent customer focused service. Rapid and comprehensive work performed to ensure smooth vehicle operation. Would recommend again. More

by Cbaileylloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Jim Hudson Ford responded

Thank you for the positive feedback! We’re pleased to hear that our customer focused service and thorough work met your expectations. We appreciate your recommendation and look forward to serving you again.

August 22, 2024

I love mobile oil change and the serve tech is thorough and very professional. This service is great if you don’t like waiting. More

by theorr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile oil change Tech
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Aug 22, 2024 -

Jim Hudson Ford responded

Thank you for the positive feedback! We're pleased to hear that you were satisfied with the service and the timing. If you need anything else, feel free to reach out!

August 22, 2024

I have now bought two trucks from Craig Ellis. He and the dealership are awesome to work with. The only place to buy a truck. More

by Robbie21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Jim Hudson Ford responded

We're glad to hear you've had such positive experiences with Craig and our team at Jim Hudson Ford! Thank you for your continued trust and for choosing us as your go-to place for trucks.

August 22, 2024

We have purchased at least three (3) vehicles from Jim Hudson. The transactions have gone through smoothly. After the purchase service on all three vehicles has been satisfactory. More

by CSACAVALRY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Jim Hudson Ford responded

Thank you for your continued trust in us for your vehicle purchases! We’re glad to hear that your transactions have gone smoothly and that our after-purchase service has met your expectations. We look forward to assisting you with your future needs!

August 22, 2024

My car is still not fixed ,, and we have heard nothing on the battery, I have emailed an got no response More

by REMCCRAW803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Hargrave
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 21, 2024

The salesmen did an awesome job, I can't express how helpful they were buying our truck. More

by MATTHEWBACHINSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Jim Hudson Ford responded

Thanks for the great review! We’re glad our team could assist you effectively with your truck purchase. If there’s anything else you need, feel free to let us know!

August 21, 2024

Service staff was very professional and helpful resolving the issue with my 2021 F 150! Thanks ! More

by M.DICKERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Jim Hudson Ford responded

We appreciate your feedback! It’s great to know our team effectively addressed the issue with your 2021 F-150. If you need further assistance, don’t hesitate to reach out!

August 21, 2024

Great job on getting me the deal on my F-150. Jacob is a great young salesman. Look forward to great years with my purchase. More

by Charles Lovett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Black
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Aug 21, 2024 -

Jim Hudson Ford responded

Thank you for your review! It’s wonderful to hear that Jacob and our team provided excellent service and that you’re excited about your new F-150. If you need any assistance in the future, just let us know!

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