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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews

1,598 Reviews of Jim Hudson Ford - Service Center

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October 26, 2023

I was recommended to the Jim Hudson Automotive Group from numerous friend’s, family, and neighbor’s when searching for a new car. Had continuous bad experiences, years back, after purchasing a vehicle from a More

by tmbuckland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mestey
Oct 27, 2023 -

Jim Hudson Ford responded

We are genuinely delighted to learn about your exceptional experience at our dealership! Your decision to share your feedback with us is greatly appreciated.

October 25, 2023

Was able to drop off my escape fast and easy, service tech was friendly and was able to give me a good time frame and fixed my car sooner than I had expected. More

by bessingererica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Jim Hudson Ford responded

We want to convey our heartfelt thanks for sharing your experience.

October 23, 2023

The employees are always professional. I always receive good service and have a positive experience. The only complaint I would have is that the washer fluid reservoir was not filled after More

by shcochran66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Jim Hudson Ford responded

We're absolutely thrilled to hear about your outstanding experience at our dealership! We genuinely appreciate you taking the time to share it with us.

October 20, 2023

Appreciate Jackson Nettle's help on my trade in and new vehicle purchase. His service was efficient and very helpful. I did not have my vehicle serviced at the dealer as I traded it for a new car. More

by dhipp
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Nettles
Oct 23, 2023 -

Jim Hudson Ford responded

We extend our gratitude for sharing your high-quality experience with Jackson. Your business is valued, and we look forward to serving you again soon.

October 20, 2023

Excellent customer support and excellent service on my vehicle and make sure vehicle is right. More

by CARMEN ADDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Agard
Oct 23, 2023 -

Jim Hudson Ford responded

We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.

October 19, 2023

The service department at Jim Hudson always takes great care of my vehicle. The shuttle service is very important to me as I work from home and it allows me to drop the car off and get back to what I need More

by MRNATEWIRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe with the shuttle service provided a safe and friendly trip back and forth from the service center., Greg Freeman
Oct 20, 2023 -

Jim Hudson Ford responded

We are delighted to hear about your exceptional experience at our dealership! Your feedback is greatly appreciated, and we thank you for taking the time to share it with us.

October 18, 2023

I experienced great customer service as soon as I entered the building. I would recoommend More

by TERESAFORSYTHE98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Freeman
Oct 19, 2023 -

Jim Hudson Ford responded

We are happy to hear that. Thanks for taking the time and letting us know.

October 18, 2023

I’ve bought every car from Jim Hudson, really a good dealership . Hope to buy another one soon More

by KNOKY.KEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Jim Hudson Ford responded

Thank you for your kind words despite the 1 star rating. If an issue has arisen, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

October 17, 2023

Easy transaction sales definitely wanting to work with you to make sure your satisfied, quick response on internet inquiries More

by dennis.columb
Recommend Dealer
Yes
Employees Worked With
Jim Agard
Oct 19, 2023 -

Jim Hudson Ford responded

It's truly wonderful to hear that your time at our dealership was exceptional!

October 17, 2023

Super easy to get in and out for our service and recall. Service team was hospitable. More

by amanda.ramos1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Jim Hudson Ford responded

We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.

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