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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews
Call Service Center (803) 359-4114

1,598 Reviews of Jim Hudson Ford - Service Center

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November 17, 2023

Was not updated very well on the status of my maverick It took 2 weeks to get a loaner car. I had to make all follow up calls on the status of the loaner car and also my ford maverick More

by TROBERTS7726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Jim Hudson Ford responded

Thank you for bringing your concerns to our attention regarding the communication and loaner car process for your Ford Maverick. We sincerely apologize for any inconvenience this may have caused you. We understand the importance of keeping customers informed throughout the service process, and we regret if we fell short of your expectations in this regard. Your feedback is valuable to us, and we want to ensure that we address your concerns promptly. Please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

November 17, 2023

Everything went very smooth and I was out when promised. I will use them for service in the future. More

by JWHAMMOND3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake walmsley
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Nov 20, 2023 -

Jim Hudson Ford responded

We're delighted to learn that your experience at our dealership was truly exceptional!

November 16, 2023

Always a great experience with Jim hudson. They have me right in and right out More

by mountaineers3003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Jim Hudson Ford responded

We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.

November 13, 2023

Always an easy in and out! I have been going to Bob Hargraves to take care of my car for probably 25 years. I trust him to steer me in the right direction and not take advantag More

by Robin B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Jim Hudson Ford responded

We express our gratitude for sharing your exceptional experience with Bob. Your business is highly valued, and we anticipate the opportunity to serve you again in the near future.

November 12, 2023

I received excellent service when I brought my Bronco in for its regular maintenance. Appointment was easy to make. The service team made the process painless and I was in and out of the facility in less More

by dpatak72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Jim Hudson Ford responded

We're sincerely thrilled to hear about the outstanding experience you had at our dealership! We truly value your choice to share your feedback with us.

November 12, 2023

The service area is keep clean and the tv keeps you entertained. Great place to wait. More

by SANSOJ6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Jim Hudson Ford responded

We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.

November 12, 2023

Facility was well organized, clean, and the staff went out of their way to accommodate me. Consider offering discounts for seniors! More

by JOHNFPERRYJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Jim Hudson Ford responded

We genuinely value your positive review. Should you have any future needs, feel free to reach out to us anytime!

November 12, 2023

Quaility and Quick Turn Around, Helpful and informative! Bob took exceptional care of me and my rig More

by kentweymouth4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Jim Hudson Ford responded

Your positive feedback on your outstanding dealership experience is sincerely valued.

November 12, 2023

Good service as always would recommend to any ford owner quick reliable very professional and to the point More

by ADAMRNK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Jim Hudson Ford responded

Your positive review is greatly valued by us. If you ever need further assistance in the future, please feel free to reach out to us without hesitation!

November 12, 2023

Good experience with this company. Everyone did as expected. Sales department was was on the spot. More

by robertdrafts
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremain Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carri Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Jim Hudson Ford responded

We genuinely value your positive review. Should you have any future needs, feel free to reach out to us anytime!

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