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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews
Call Service Center (803) 359-4114

1,598 Reviews of Jim Hudson Ford - Service Center

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January 01, 2024

Amazing customer service from Bob and all of the staff in the service department at Jim Hudson in Lexington! More

by CSRICHBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Addie
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Jan 02, 2024 -

Jim Hudson Ford responded

We are delighted to hear about your positive experience with Bob, and we sincerely thank you for sharing your feedback with us.

January 01, 2024

Bob was very helpful with my tire purchase, finding a good deal and getting me in quickly More

by Nolancox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Jim Hudson Ford responded

We appreciate your review with Bob. If you need further assistance, please feel free to reach out to us.

December 31, 2023

Greeted immediately with a willingness to help upon pulling into bay. Shuttle service to work was GREAT. Very pleased with oil change & tire rotation. More

by JRFRMF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jorgenson
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Jan 02, 2024 -

Jim Hudson Ford responded

We are truly thrilled to hear about the outstanding experience you had at our dealership! Your choice to share your feedback is greatly appreciated, and we value it immensely.

December 29, 2023

Excellent customer service. Highly recommend in purchasing an used car as we were traveling several hours to dealership and they got us in and out in an hour. More

by deacons.gold
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremain Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Jim Hudson Ford responded

We are truly thrilled to hear about the outstanding experience you had at our dealership! Your choice to share your feedback is greatly appreciated, and we value it immensely.

December 29, 2023

I found them to have great and timely service. The staff was courtous and kept me informed. More

by jahafd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember who I dealt with in the service dept.
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Jan 02, 2024 -

Jim Hudson Ford responded

A heartfelt thank you for your wonderful review! Your feedback holds significant value for us, and we genuinely appreciate it. We're excited about the prospect of working with you again down the road.

December 29, 2023

The mobile service was great. They showed up on time and changed my trucks oil. Very easy. I’ll use them again. More

by troysheldon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Jan 02, 2024 -

Jim Hudson Ford responded

We sincerely appreciate your positive feedback regarding your exceptional dealership experience.

December 29, 2023

Easy very helpful Chris does a great job with explaining everything and what was and needs to be done More

by Mike G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Jim Hudson Ford responded

We extend our heartfelt gratitude to you for sharing your experience with us.

December 29, 2023

Check engine light was not on before I had my vehicle serviced. It is now on. My vehicle seems to have something new wrong with it after every service I have done here. More

by dgaretstrange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shane Sharpe
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Jan 03, 2024 -

Jim Hudson Ford responded

We appreciate your feedback and regret to learn about the issues you're experiencing with your vehicle following our recent service. Your satisfaction is our top priority, and we apologize for any inconvenience caused. Please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

December 28, 2023

Everyone was wonderful and awesome there at Jim Hudson in Lexington south Carolina I will tell everyone More

by loucindy839
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrell hicks
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Jan 02, 2024 -

Jim Hudson Ford responded

We genuinely appreciate your positive review. If you ever require assistance or have additional needs in the future, please rest assured that we are here to help.

December 25, 2023

Chris and the crew were very friendly and the service took less time than expected. Always describe service options and cost associated with each. More

by gshaw767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Jim Hudson Ford responded

We appreciate your excellent rating with Chris. If you need further assistance, please feel free to reach out to us.

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