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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews
Call Service Center (803) 359-4114

1,598 Reviews of Jim Hudson Ford - Service Center

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February 09, 2024

So far Hudson Ford has taken care of scheduled service in a very timely manner. Service writers are very knowledgeable. More

by jc1950s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback on our timely and efficient scheduled service. We pride ourselves on providing knowledgeable service writers who can address any concerns or questions you may have. We appreciate your trust in our team and look forward to continuing to meet your automotive service needs.

May 24, 2024 -

jc1950s responded

Their effort to locate noise under front end of the car was weak. Told me if it was still making the noise to bring it back for a ride along. Why not that day, my time is very important to me due to the fact I’m getting ready for a three week trip to Louisville Ky. leaving next Sunday. This is the second time I have complained about the issue. Jerry Hayes

February 08, 2024

quality people taking care of quality customers with their service needs and sales needs thru their caring nature and knowledge. More

by TJDALEY0218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

Jim Hudson Ford responded

Thank you for your kind review! We take pride in our team of knowledgeable and caring professionals who are dedicated to providing exceptional service to our valued customers. It is our priority to ensure that all their service and sales needs are met with the highest level of quality and care. We appreciate your recognition of our efforts and look forward to continuing to serve you in the future.

February 06, 2024

Awesome service! Gave me a good recommendation on tire health and found affordable replacements to fit my needs. Valet service even delivered my car back to me at hom More

by MRNATEWIRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Freeman
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Feb 08, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback, MRNATEWIRED! We're thrilled to hear that you had an awesome experience with our service. Our team is dedicated to providing excellent recommendations and finding affordable tire replacements that meet your needs. We're glad that our valet service was able to deliver your car back to you at home, ensuring convenience and satisfaction. We appreciate your support and look forward to serving you again in the future!

February 05, 2024

Shane is always courteous and efficient, he gives me all the updates and good advice. More

by CMBLUM215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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Feb 08, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback on Shane's service. We appreciate your kind words about his courteousness, efficiency, and his ability to provide updates and good advice. We strive to deliver excellent customer service, and it's great to hear that Shane has met your expectations. We value your business and look forward to serving you again in the future.

February 04, 2024

Service dept is really nice. Clean and Comfortable. I have had mobile service come to My house twice and I have been very pleased with that service ! More

by Doobee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Jim Hudson Ford responded

We're excited to learn that your experience at our dealership was truly exceptional!

February 04, 2024

The folks at Jim Hudson Ford are always easy to work with. Bob got me fixed up quickly. More

by timmoore958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Jim Hudson Ford responded

We genuinely appreciate your positive review. Should you have any future needs, don't hesitate to reach out to us anytime!

February 03, 2024

Awesome service. Chris Thompson is five stars all the way. Above and beyond, couldn't be happier More

by Johanna19692000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Jim Hudson Ford responded

We're thrilled to hear about your positive experience with Chris, and we genuinely thank you for taking the time to share your feedback with us.

February 03, 2024

Great job and fantastic service as always! I will be back the next time that I need some work done. More

by SMMCGINNIS81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Jim Hudson Ford responded

We genuinely appreciate your positive feedback regarding your experience with our dealership.

February 03, 2024

The salesman was great. He continued to work with us even after the sale. The new vehicle had issues that he addressed and corrected. More

by IBEMPLOYED
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tony Dooley
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Jim Hudson Ford responded

Thank you for your 5-star review! Your feedback is immensely valuable to us, and we sincerely appreciate your meaningful contribution.

February 03, 2024

The service department came to my house to fix my car when that was not possible they drove it to the shop, fixed it and returned it in the same day. It was great service. More

by jahafd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile tech
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Feb 05, 2024 -

Jim Hudson Ford responded

We genuinely appreciate your positive review. Should you have any future needs, don't hesitate to reach out to us anytime!

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