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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews
Call Service Center (803) 359-4114

1,598 Reviews of Jim Hudson Ford - Service Center

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February 23, 2024

They kept great open communication with me eventhough it took longer than expected to have my car fixed. They also provided me with a loaner car to drive while I waited. More

by SWARREN095
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Jim Hudson Ford responded

Thank you for your feedback! We apologize for the delay in fixing your car, but we're glad to hear that you appreciated our open communication and the loaner car we provided. Customer satisfaction is our top priority, and we appreciate your understanding during this time. Thank you for choosing us for your automotive needs.

February 22, 2024

Excellent service and experience. Always a pleasure when dealing with the Jim Hudson team. Thank you More

by JNILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We are thrilled to hear that you had an excellent experience with our team at Jim Hudson. We strive to provide top-notch service to all of our customers, and we are grateful for your feedback. Thank you for choosing us, and we look forward to serving you again in the future.

February 20, 2024

Every time, I take my car to Jim Hudson, its returned with another issue. My glove compartment is not closing properly after the air cabin filter was installed. More

by alice.bacon26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2024 -

Jim Hudson Ford responded

We are truly sorry to hear about the ongoing issues you've experienced with your car after visiting our dealership. Providing reliable service and ensuring that your vehicle is returned to you in proper condition is our top priority, and we regret that we have not met your expectations in this regard. To discuss this further, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

February 19, 2024

Got my tire fixed and back on the road in no time! The entire team was very professional and organized! Great overall experience! Don't go anywhere else! More

by doutlaw0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We are thrilled to hear that you had a great experience with our team and that we were able to get you back on the road quickly. We appreciate your recommendation and look forward to serving you again in the future.

February 19, 2024

Kept me abreast of what was needed on my car. Work done in a timely fashion. More

by Tracychandler626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2024 -

Jim Hudson Ford responded

Thank you for your feedback! We strive to keep our customers informed and provide efficient service. We're glad to hear that you were satisfied with your experience. Let us know if there's anything else we can help with in the future.

February 17, 2024

Have never received as good and quick and thorough of service anywhere else. Shane sharpe hooked me up thanks! More

by DCHEWITT99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Sharpe
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Feb 20, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are thrilled to hear that Shane provided you with excellent service. We strive to provide quick and thorough service to all of our customers. We appreciate your business and look forward to serving you again in the future.

February 16, 2024

Very friendly and professional person and service! The atmosphere was very comfortable and nice.i receive very quick and professional response from all the staff! More

by JMETTS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name but she was a female I felt with for my service!
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February 16, 2024

Jim Hudson Ford is amazing. Every time we deal with them they are GREAT. Chris has great staff of sales people. Do their best to accommodate your needs. From sales down to the More

by sarah2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Agard
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Feb 20, 2024 -

Jim Hudson Ford responded

Thank you for sharing your positive experience with Jim Hudson Ford! It's great to hear that you have had consistently great interactions with their sales and service departments. It's always important to feel well taken care of when purchasing a vehicle, and it sounds like Jim Hudson Ford goes above and beyond to accommodate their customers' needs. We're glad to hear that you love them and appreciate you taking the time to leave a review.

February 16, 2024

Got what I wanted at an affordable price! Excellent service and a quality product! Received what I wanted and in a timely mannor More

by Michael.owens1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrell Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are thrilled to hear that you were satisfied with our service and product. We strive to provide quality products at affordable prices and deliver them in a timely manner. We appreciate your business and hope to serve you again in the future.

February 16, 2024

I always have my vehicle serviced here it is always the best experience. Staff is professional and courteous. I received the best service. Very satisfied. More

by CATMEOW68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Freeman
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Feb 20, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We are thrilled to hear that you always have a positive experience when servicing your vehicle with us. Our staff works hard to provide professional and courteous service to all of our customers. We appreciate your loyalty and look forward to continuing to provide you with the best service possible.

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