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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews
Call Service Center (803) 359-4114

1,598 Reviews of Jim Hudson Ford - Service Center

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March 07, 2024

Did routine oil change and general inspection quickly. Staff (Shane) very prompt and professional Highly recommend More

by jwpt40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane in service dept
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Mar 08, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that you had a great experience with us and that Shane provided prompt and professional service. We appreciate your recommendation and look forward to serving you again in the future.

March 06, 2024

I was very happy with my experience with this dealership. They provide great customer service. More

by whg1276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson Moore
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March 06, 2024

Complete satisfaction. From Ms Jamie Hite to Shane Sharpe. All was amazing and the tech left my car cleaner than it arrived. More

by fuzzyfireman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Sharpe
Report | Print
March 06, 2024

Great convenient service. I will forever now use mobile service! Ashley was great also. Thanks More

by JARVIUSTIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley in mobile
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March 04, 2024

Great service and attention to my customer needs. Brought my F-150 in for routine maintenance and the service was very good. More

by Moseby's review
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Thompson
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Mar 04, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that you had a great experience with our service team and that we were able to meet your customer needs during your routine maintenance visit for your F-150. We appreciate your business and look forward to serving you again in the future.

March 04, 2024

Gaston and Tony were very professional and made our transaction very smooth. After hearing a noise during our test drive, Gaston brought out 2 guys from service that rode with us and tracked down the s More

by swmendy
Recommend Dealer
Yes
Employees Worked With
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Jim Hudson Ford responded

Thank you for sharing your positive experience with Gaston and Tony at Jim Hudson Ford. We are glad to hear that they were able to address the noise issue during your test drive and ensure a smooth transaction. We appreciate your business and are thrilled that you are satisfied with your purchase. Please don't hesitate to reach out if you need anything in the future.

March 03, 2024

Brought my F150 for a transmission issue with the R1080. At the first appointment they had someone ride along and we rode around town until the truck exhibited the symptoms. He then turned me over to the sc More

by JFRANCIS6382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Jim Hudson Ford responded

Thank you for sharing your experience with us! We are thrilled to hear that our team was able to diagnose and fix the transmission issue with your F150 in a timely and efficient manner. We strive to provide excellent communication and service to all of our customers, and we are glad that you found the process to be as painless as possible. We appreciate your trust in us and are happy to hear that your truck is running like new again. Thank you for choosing us for your automotive needs!

March 03, 2024

Vanessa was a very polite and professional service person. I don’t have fifteen words More

by EGARBE
Recommend Dealer
Yes
Employees Worked With
Vanessa
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Mar 04, 2024 -

Jim Hudson Ford responded

Thank you for your kind words about Vanessa. We appreciate your feedback and hope to serve you again in the future.

March 02, 2024

Very pleasant visit during my wait time. Shane Sharpe was very helpful, pleasant, and patient with me. More

by ilovewater2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Sharpe
Report | Print
Mar 04, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We are glad to hear that Shane Sharpe provided you with excellent service during your visit. We strive to make every customer's experience as pleasant as possible, and we appreciate your feedback. We hope to see you again soon!

March 02, 2024

Clean, efficient, knowledgeable, and friendly. Excellent work done on my car and keeping me informed. More

by truckertgm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We strive to provide top-notch service and keep our customers informed every step of the way. We're glad to hear that you had a positive experience with us. Thank you for choosing us for your car maintenance needs.

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