Jim Hudson Ford - Service Center

Bob was great as usual. Had the tires on my F-250 rotated and the technician let me observe how to relearn the TPMS system so I can do it myself in my shop next time. Very m Had the tires on my F-250 rotated and the technician let me observe how to relearn the TPMS system so I can do it myself in my shop next time. Very much appreciated that. I also appreciated the parts department for ordering me the TPMS relearning device. More

Jacob Black and Chris Dawkins gave us unparalleled service when we purchased our new truck. We will definitely be back for further purchases and service service when we purchased our new truck. We will definitely be back for further purchases and service More

I was very satisfied with they way the loaner vehicle was handler and how understanding the service center handled the repair. handler and how understanding the service center handled the repair. More

Easy to schedule an appointment. Service center personnel were extremely helpful and kept me informed about the status of my vehicle. I was very pleased with the service. Service center personnel were extremely helpful and kept me informed about the status of my vehicle. I was very pleased with the service. More

Courteous and accommodating service department. The repairs were completed as promised. I was given a loaner car so I wouldn’t be inconvenienced. The repairs were completed as promised. I was given a loaner car so I wouldn’t be inconvenienced. More

Service was quick! Staff was friendly and professional. I will continue to take my suv to your service department as I have done for the past ten years Staff was friendly and professional. I will continue to take my suv to your service department as I have done for the past ten years More

Chris Thompson and the entire team did an outstanding job working with me to diagnose the ongoing issues I had with my 2019 F150 5.0. Since getting it back from warranty repairs, the truck has been running p working with me to diagnose the ongoing issues I had with my 2019 F150 5.0. Since getting it back from warranty repairs, the truck has been running perfectly. It's finally performing as a Coyote should be. Highly recommend this team and dealership More

First of all I want to give Chris Thompson 5 stars. He was very attentive and helpful and tried to get everything taken care of. My issue is with Ford Motor Company. Took my Explorer in due to a rec He was very attentive and helpful and tried to get everything taken care of. My issue is with Ford Motor Company. Took my Explorer in due to a recall, Ford announced the recall but apparently doesn't ship parts to repair the problem until AFTER you bring the car in. This means that the car is in the shop a minimum of 3 days, and no loaner vehicles are available until sometime in April. This is very poor planning on someone's part. My experience with Jim Hudson has always been positive and this issue is not their fault as far as I can tell. More

Thank you for your help. The truck was ready for pick-up just as promised The truck was ready for pick-up just as promised More

Although I'd rather have a wisdom tooth extracted than buy a car... Everything went as expected at the dealership. The salesman, although new, was very pleasant and able to get the inforamtion necessary buy a car... Everything went as expected at the dealership. The salesman, although new, was very pleasant and able to get the inforamtion necessary. More