Jim Hudson Ford - Service Center

Informative, respectful, not pushy, clean, quick, helpful , all around good experience, easy to schedule. Thank you , all around good experience, easy to schedule. Thank you More

Normally have very good service at this facility, but last one was very confusing and long. Send email to service manager several days ago, at this point have heard nothing back. Advisor told me she had last one was very confusing and long. Send email to service manager several days ago, at this point have heard nothing back. Advisor told me she had made a mistake, but in order to get back into normal schedule I needed to pay for this visit. I have a service contract. Also visit took three and a half hours for something that I normally get done in less than two. Also gave me conflicting stories on one of my issues. More

The service department at Jim Hudson Ford is always responsive to any issue I may have with my 2017 Ford F-150. They have replaced an intake manifold, a torque converter and on my last visit, wheel be responsive to any issue I may have with my 2017 Ford F-150. They have replaced an intake manifold, a torque converter and on my last visit, wheel bearings and the warranty their services. They are always responsive to my needs and when the service repair is an extended period of time because of parts issues in today’s manufacturing and shipping debacle, they do have a loaner program. When my intake manifold was backordered last January, they provided a loaner until August when the part finally arrived. I don’t know any other dealership that would give a loaner for 7 months but Jim Hudson had no problems providing the loaner in my time of need. More

Chris has been exceptional at customer service. He has also taken care of my service in the previous year. He has also taken care of my service in the previous year. More

A fine establishment with helpful and experienced staff. I would recommend them to anyone looking to get quality repairs. I would recommend them to anyone looking to get quality repairs. More

Rude service adviser bought a new truck 3 days before I brought it in to have a key made service adviser very rude and didn't have any interest in my concerns very pissed off about experience I had after s brought it in to have a key made service adviser very rude and didn't have any interest in my concerns very pissed off about experience I had after spending 50.000 on new truck there More

Staff was really nice, helpful and listened to my concerns. The waiting area was clean and spacious. concerns. The waiting area was clean and spacious. More

We were very happy with the process of buying our Explorer. The only complaint we had was dealing with getting the Veterans Discount. This is a Ford issue not a Jim Hudson issue. Explorer. The only complaint we had was dealing with getting the Veterans Discount. This is a Ford issue not a Jim Hudson issue. More

Service has got some great technicians in it. I really like being my vehicle in to this shop to get serviced. I really like being my vehicle in to this shop to get serviced. More

The staff has always gone above and beyond for me and my family. We are very grateful for them. family. We are very grateful for them. More