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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews

1,598 Reviews of Jim Hudson Ford - Service Center

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April 01, 2024

Very good service advisor and an amazing service technician! Alex gave me a detailed explanation on what was wrong with my truck and how his work was completed. Thankful for him for getting my truck More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane, Alex
Apr 02, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that our service advisor and technician provided you with excellent service and got your truck back on the road quickly. We appreciate your business and look forward to serving you again in the future.

April 01, 2024

Quality & fast service with friendly customer care. The service dept was attentive and ensured every thing was completed per request. I definitely recommend Jim Hudson Ford for quality service. More

by Cbaileylloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are thrilled to hear that you had a great experience with our service department at Jim Hudson Ford. Our team works hard to provide quality and fast service while also ensuring customer satisfaction. We appreciate your recommendation and look forward to serving you again in the future.

April 01, 2024

Good service, however, I had an appointment at a specific time and waited 45 minutes before mechanic started the service. More

by sds1781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Jim Hudson Ford responded

Thank you for your feedback. We apologize for the delay in starting your service. We appreciate your patience and hope to provide you with a more efficient experience next time.

March 31, 2024

Sales team at Jim Hudson Ford had me in the truck, I wanted, within about one hour after I first looked at it. My credit is not the best; yet still did not have to haggle with banks to get the credit I More

by robertsexton07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Jim Hudson Ford responded

Thank you for sharing your positive experience with us! We are thrilled to hear that our sales team at Jim Hudson Ford was able to quickly get you into the truck you wanted and make the financing process hassle-free. We strive to provide a seamless and enjoyable car-buying experience for all of our customers. Thank you for choosing Jim Hudson Ford!

March 31, 2024

The stuff is very friendly, efficient with great costumer service skills. Mr. Ronnie the manager is always helpful and accesible. More

by maquir2009
Recommend Dealer
Yes
Employees Worked With
Ronnie Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that you had a great experience with our staff, especially with Mr. Ronnie. We strive to provide excellent customer service and we appreciate your recognition of our efforts. We look forward to serving you again in the future.

March 31, 2024

The guy that came out was very professional. He arrived on time, performed his duties and left. Very pleasant experience Beats the devil out of going to the dealership and having to wait. More

by PELLEDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that you had a pleasant experience with our technician. We strive to provide professional and efficient service to our customers. We appreciate your business and look forward to serving you again in the future.

March 31, 2024

Always very friendly and extremely helpful while providing exceptional service promptly. Goes above and beyond More

by AMeyerhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We strive to provide exceptional service and are always happy to go above and beyond for our customers. We appreciate your feedback and look forward to serving you again in the future.

March 30, 2024

The tech that performed the work did a amazing job. He is like a mechanical genius More

by JPTAMMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carri Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : vanessa
Apr 01, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that our tech provided exceptional service and demonstrated their expertise. We appreciate your business and look forward to serving you again in the future.

March 30, 2024

I appreciate getting my car repaired from Transmission problem even though it took over three weeks to get it repaired. More

by BILL.BETHEA51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane. Did a great job of keeping me informed.
Apr 01, 2024 -

Jim Hudson Ford responded

Thank you for your feedback. We apologize for the extended repair time, but we are glad we were able to fix your transmission problem. We appreciate your patience and understanding during this process. If you have any further concerns or questions, please don't hesitate to reach out to us. Thank you for choosing our services.

March 30, 2024

Mr Shane is the best one there and made me feel welcome and was nice to be around More

by logan sharpe
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Tyler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carri Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Shane was excellent
Apr 01, 2024 -

Jim Hudson Ford responded

Thank you for sharing your positive experience with Mr. Shane. It's great to hear that he made you feel welcome and was pleasant to be around. We appreciate your feedback and will be sure to pass along your kind words to him.

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