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Jim Hudson Ford

Lexington, SC

4.7
2,223 Reviews
We are the #1 volume Ford dealer in the Midlands -- and have proudly been serving local car shoppers since 1980. From family-hauling vehicles like the Explorer SUV and top-selling trucks like the F-150 pickup to other favorites such as the Escape, Focus, and Fusion, you can find every new Ford model here at Jim Hudson Ford. Shop our new Ford inventory in Lexington now to find your next vehicle at an affordable price! Jim Hudson Ford is a full-service Ford car dealership offering leasing for new Fords, new and used car financing, professional auto service, and authentic Ford parts and accessories. Our finance specialists are here, ready to help Columbia and SC Midlands area car buyers in getting a trouble-free auto loan. Our Service Department is staffed by Ford certified service technicians, while our Parts Department houses genuine Ford and Motorcraft auto parts for any Ford service job.
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1201 W Main St

Lexington, SC

29072

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Showing 2,223 reviews

July 31, 2023

I had an appointment at 10am. Dropped my car off at 9:50am. I was told it would be about a hour for my car to be done. Received a call at 11:30 that they just inspected it and tri More

by jenniferblock2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Hargrave
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Jim Hudson Ford responded

Thank you for bringing this matter to our attention. Your feedback is highly valued as we continuously strive for improvement. To discuss your experience further, Please reach out to our Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com. We are eager to address any concerns you may have.

Aug 09, 2023 -

Jim Hudson Ford responded

We understand the frustration or disappointment you may have encountered during your recent dealership visit, and we offer our sincere apologies. Your feedback is incredibly important to us, and we genuinely appreciate your willingness to share your experience. To ensure we address your concerns promptly and effectively, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

July 30, 2023

The service department is “best in class”. Paul Vaughn needs to receive the bulk of the credit for running such a professional operation. More

by douglasvaclav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

I've had my truck 3 months and was told that the white stains in the bed of my new truck would be taken care of. They have not. No one calls to follow up. More

by CHRISTINE29072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Jim Hudson Ford responded

We apologize wholeheartedly for the regrettable experience you encountered at our dealership. Ensuring customer satisfaction is our top priority, and we highly value your feedback. To promptly resolve this matter, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

July 30, 2023

Jim Hudson Ford did all they could to get exactly what I was looking for and for the price I wanted. Great experience! More

by William Garver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayson Moore
July 30, 2023

I used Ford's mobile service. They came to my place of employment and took care of my car! I would recommend this service fo those who are very busy! I would use this service a More

by smith120312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department.
July 30, 2023

Quick and easy, excellent professional employee. Very convenient concept of mobile service. I will continue to use this service as long as it is being offered More

by LEERUMLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
July 30, 2023

Excellent service very knowledgeable and easy to work with. Everyone was very polite and how to clean area to sit and wait. More

by ryanevan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

Craig Ellis was awesome and not pushy at all. He listened to our needs and concerns and was always one step ahead. There was no song and dance routine and a bunch of back and forth.By FAR the bes More

by sspivey2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Dawkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

Very clean, and professional staff. Very quick decision and made the paperwork a speedy process. More

by xena957
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mestey
July 30, 2023

Love our car. Mom and my mother in law can get in the car much better. More

by PATSYMILLER71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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