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Jim Hudson Ford

Lexington, SC

Overview
Employees
Reviews
Vehicles
4.7
2,395 Reviews
We are the #1 volume Ford dealer in the Midlands -- and have proudly been serving local car shoppers since 1980. From family-hauling vehicles like the Explorer SUV and top-selling trucks like the F-150 pickup to other favorites such as the Escape, Focus, and Fusion, you can find every new Ford model here at Jim Hudson Ford. Shop our new Ford inventory in Lexington now to find your next vehicle at an affordable price! Jim Hudson Ford is a full-service Ford car dealership offering leasing for new Fords, new and used car financing, professional auto service, and authentic Ford parts and accessories. Our finance specialists are here, ready to help Columbia and SC Midlands area car buyers in getting a trouble-free auto loan. Our Service Department is staffed by Ford certified service technicians, while our Parts Department houses genuine Ford and Motorcraft auto parts for any Ford service job.
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1201 W Main St

Lexington, SC

29072

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Showing 2,395 reviews

March 28, 2024

Rude service adviser bought a new truck 3 days before I brought it in to have a key made service adviser very rude and didn't have any interest in my concerns very pissed off about experience I had after s More

by squeeziexoxo91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carri Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Jim Hudson Ford responded

We're truly sorry to hear about your experience with our service advisor. Providing excellent customer service is a top priority for us, and we regret that we fell short of your expectations during your recent visit. To address the matter further, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

March 28, 2024

Staff was really nice, helpful and listened to my concerns. The waiting area was clean and spacious. More

by GREEN145349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicki
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Mar 29, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We strive to provide excellent customer service and a comfortable environment for our guests. We appreciate your feedback and look forward to serving you again in the future.

March 28, 2024

We were very happy with the process of buying our Explorer. The only complaint we had was dealing with getting the Veterans Discount. This is a Ford issue not a Jim Hudson issue. More

by AANDASTOKES
Recommend Dealer
Yes
Employees Worked With
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Jim Hudson Ford responded

Thank you for your feedback. We're glad to hear that you were happy with the process of buying your Explorer. We apologize for any inconvenience you experienced in obtaining the Veterans Discount. We appreciate your understanding and hope you continue to enjoy your new vehicle.

March 28, 2024

Service has got some great technicians in it. I really like being my vehicle in to this shop to get serviced. More

by WBRENDEN9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carri Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that you have had a great experience with our technicians and that you trust us with servicing your vehicle. We look forward to continuing to provide you with excellent service in the future.

March 28, 2024

The staff has always gone above and beyond for me and my family. We are very grateful for them. More

by JSTILLINGER111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremain Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Jim Hudson Ford responded

Thank you for sharing your positive experience with us! We are so glad to hear that our staff has been able to provide exceptional service for you and your family. We truly appreciate your kind words and are grateful for your support.

March 28, 2024

I enjoyed my experience. Everyone was friendly and the servicing of my vehicle was prompt. More

by PDCOLLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that you had a great experience with us and that our team was able to provide you with friendly service and prompt vehicle servicing. We appreciate your business and hope to see you again in the future.

March 28, 2024

Always pleasant, courteous and knowledgeable. Great customer service too. They are one of the reasons I have been a Fird owner for over 50 yrs. More

by grachek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa
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Mar 29, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We strive to provide excellent customer service and are thrilled to hear that you have been a loyal Ford owner for over 50 years. We appreciate your continued support and look forward to serving you for many more years to come.

March 27, 2024

John Cook did an outstanding job i would very much recommend him to anyone great experience More

by hughgaymon2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback on John Cook's performance. We are thrilled to hear that you had a great experience and would recommend him to others. We appreciate your recommendation and hope to work with you again in the future.

March 26, 2024

Fast and friendly service. Always have a great day at Jim Hudson Ford. Great bunch of people. More

by RUTHERFORD52000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We strive to provide fast and friendly service to all of our customers. We're glad to hear that you always have a great experience at Jim Hudson Ford. Our team appreciates your feedback and we look forward to serving you again in the future.

March 25, 2024

This was a pleasant experience from start to finish. The staff from sales, management and finance were helpful and knowledgeable. This was the best new car purchase my wife and I have ever experienced. More

by dougcharbonneau2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Dawkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Black
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Mar 26, 2024 -

Jim Hudson Ford responded

Thank you for sharing your positive experience with us! We are thrilled to hear that our team was able to provide you and your wife with exceptional service throughout the entire car buying process. We appreciate your feedback and look forward to serving you again in the future.

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