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Jim Hudson Ford

Lexington, SC

Overview
Employees
Reviews
Vehicles
4.7
2,222 Reviews
We are the #1 volume Ford dealer in the Midlands -- and have proudly been serving local car shoppers since 1980. From family-hauling vehicles like the Explorer SUV and top-selling trucks like the F-150 pickup to other favorites such as the Escape, Focus, and Fusion, you can find every new Ford model here at Jim Hudson Ford. Shop our new Ford inventory in Lexington now to find your next vehicle at an affordable price! Jim Hudson Ford is a full-service Ford car dealership offering leasing for new Fords, new and used car financing, professional auto service, and authentic Ford parts and accessories. Our finance specialists are here, ready to help Columbia and SC Midlands area car buyers in getting a trouble-free auto loan. Our Service Department is staffed by Ford certified service technicians, while our Parts Department houses genuine Ford and Motorcraft auto parts for any Ford service job.
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1201 W Main St

Lexington, SC

29072

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Showing 2,222 reviews

March 09, 2024

Courteous and accommodating service department. The repairs were completed as promised. I was given a loaner car so I wouldn’t be inconvenienced. More

by Steve T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We strive to provide excellent service and we are glad to hear that you were satisfied with your experience at our service department. We appreciate your business and look forward to serving you again in the future.

Helpful
March 09, 2024

Easy to schedule an appointment. Service center personnel were extremely helpful and kept me informed about the status of my vehicle. I was very pleased with the service. More

by Dboydh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Mar 11, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that you had a great experience scheduling an appointment and that our service center personnel were helpful and kept you informed. We strive to provide excellent service to all of our customers and we are happy to hear that we met your expectations. Thank you for choosing us for your vehicle service needs.

Helpful
March 09, 2024

Service was quick! Staff was friendly and professional. I will continue to take my suv to your service department as I have done for the past ten years More

by KSEAY514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Jim Hudson Ford responded

Thank you for your loyalty and kind words! We are thrilled to hear that you had a positive experience with our service department. We look forward to continuing to provide you with excellent service for many more years to come.

Helpful
March 09, 2024

I was very satisfied with they way the loaner vehicle was handler and how understanding the service center handled the repair. More

by jmaugie2021
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that you were satisfied with the loaner vehicle and the repair process at our service center. We strive to provide excellent customer service and we appreciate your business. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

Helpful
March 08, 2024

Everyone was nice. AJ was super. She answered all my questions. No problems at all. More

by datdcreek1
Recommend Dealer
Yes
Employees Worked With
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that AJ was able to assist you and answer all of your questions. We strive to provide excellent customer service and are happy to hear that you had a great experience with us. If you have any further questions or concerns, please don't hesitate to reach out. Thank you for choosing us!

Helpful
March 08, 2024

First of all I want to give Chris Thompson 5 stars. He was very attentive and helpful and tried to get everything taken care of. My issue is with Ford Motor Company. Took my Explorer in due to a rec More

by JDSLACK9999
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Jim Hudson Ford responded

Thank you for sharing your experience with us. We appreciate your kind words about Chris Thompson and are glad to hear that he provided attentive and helpful service. We apologize for the inconvenience caused by the recall situation. We understand your frustration with the lack of available loaner vehicles and the delay in shipping parts for repairs. Thank you for your continued support of Jim Hudson and we hope to better serve you in the future.

Helpful
March 08, 2024

Chris Thompson and the entire team did an outstanding job working with me to diagnose the ongoing issues I had with my 2019 F150 5.0. Since getting it back from warranty repairs, the truck has been running p More

by domnchris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We are thrilled to hear that Chris Thompson and our team were able to diagnose and resolve the issues with your 2019 F150 5.0. We take pride in providing excellent service and ensuring that our customers are satisfied with their vehicles. We appreciate your recommendation and look forward to serving you again in the future.

Helpful
March 07, 2024

Jackson was great! ! Very knowledgeable and helpful. I really appreciated Jeremain stepping in to help finish the deal, when I came in without Jackson knowing I was comi More

by aaronmladeau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremain Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that Jackson and Jeremain were able to provide you with excellent service and assistance. We strive to ensure that all of our customers have a positive experience, and we are happy to hear that you were satisfied with your visit. Thank you for choosing us for your needs.

Helpful
March 07, 2024

Although I'd rather have a wisdom tooth extracted than buy a car... Everything went as expected at the dealership. The salesman, although new, was very pleasant and able to get the inforamtion necessary More

by gforce4211
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donta Freeman
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Mar 08, 2024 -

Jim Hudson Ford responded

Thank you for sharing your experience at the dealership. It's great to hear everything went smoothly and the salesman was able to provide you with the necessary information. We appreciate your feedback!

Helpful
March 07, 2024

Jim Hudson went out of their way to meet our need. Jackson Porter was fantastic.. More

by morningangel59
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that Jackson Porter were able to meet your needs and provide fantastic service. We appreciate your business and hope to continue exceeding your expectations in the future.

Helpful
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