Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Jim Hudson Ford

Lexington, SC

Overview
Employees
Reviews
Vehicles
4.7
2,222 Reviews
We are the #1 volume Ford dealer in the Midlands -- and have proudly been serving local car shoppers since 1980. From family-hauling vehicles like the Explorer SUV and top-selling trucks like the F-150 pickup to other favorites such as the Escape, Focus, and Fusion, you can find every new Ford model here at Jim Hudson Ford. Shop our new Ford inventory in Lexington now to find your next vehicle at an affordable price! Jim Hudson Ford is a full-service Ford car dealership offering leasing for new Fords, new and used car financing, professional auto service, and authentic Ford parts and accessories. Our finance specialists are here, ready to help Columbia and SC Midlands area car buyers in getting a trouble-free auto loan. Our Service Department is staffed by Ford certified service technicians, while our Parts Department houses genuine Ford and Motorcraft auto parts for any Ford service job.
Contact Dealership
View Awards

1201 W Main St

Lexington, SC

29072

Directions

By Type

Showing 2,222 reviews

March 22, 2024

Work was completed when promised. Also our Service Writer Chris Weaver updated about our Expedition. More

by BONDYOTT88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Jim Hudson Ford responded

Thank you for your feedback! We are glad to hear that the work was completed on time and that Chris Weaver kept you informed about your Expedition. We strive to provide excellent service to all of our customers.

Helpful
March 22, 2024

Left without a real resolution to my vehicle issue. Service people were very friendly but this systems seemed disorganized and seem like I was passed around a bit. More

by RYANSCOTT1784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2024 -

Jim Hudson Ford responded

We apologize for the inconvenience you experienced while trying to resolve your vehicle issue. While we're glad to hear that our service team was friendly, we understand your experience left you feeling frustrated. To address your concerns further, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

Helpful
March 21, 2024

No pressure salesmen. Everyone was helpful and made my experience great. Great coffee machine. Very clean. More

by burtcindy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We strive to provide a comfortable and pressure-free environment for all of our customers. We're glad to hear that you had a great experience with our team and enjoyed our amenities. We hope to see you again soon!

Helpful
March 21, 2024

Can’t give a full 5 star. Overall OK. They sold me a new 2022 Ford F150 in 2023 with used tires and one of my tire had plug in it. Also this truck has some issues with the More

by vtmsr01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Mar 25, 2024 -

Jim Hudson Ford responded

We apologize for the issues you've encountered with your new 2022 Ford F150 purchased from us. Your feedback is valuable, and we're committed to addressing your concerns to ensure your satisfaction. We strive to provide high-quality vehicles to all our customers, and it's disappointing to hear that your experience fell short of expectations. To address your concerns further, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

Helpful
March 21, 2024

He was the best. Thanks for helping me getting into my new ride. I'm loving every bit of it. God bless you More

by fullerwifey29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremain Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We are so glad we could help you find the perfect ride. Enjoy every moment with your new car, and may God bless you as well.

Helpful
March 21, 2024

I took my car in for the 60,000 maintence service. They were professional and provided excellent service. The experience was prompt and easy. My lincoln is overall happy! More

by SEWUNIQUE2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Mar 25, 2024 -

Jim Hudson Ford responded

Thank you for sharing your positive experience with us! We are glad to hear that you were satisfied with the service provided during your 60,000 maintenance appointment. We strive to provide professional and efficient service to all of our customers. We appreciate your feedback and look forward to serving you and your Lincoln in the future.

Helpful
March 21, 2024

We briefly worked with Jeremain, as our primary sales person was AJ Johnson. She was fabulous, as was everyone we had contact with. I loved the fact that we didn't get 250 phone calls and texts! We ha More

by ADERRICK2019
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremain Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Johnson
Report | Print
Mar 25, 2024 -

Jim Hudson Ford responded

Thank you for your feedback! We're glad to hear that Jeremain, AJ, and the rest of our team provided you with excellent service during your buying process. We strive to make the experience as smooth and efficient as possible for our customers. Enjoy your new vehicle!

Helpful
March 21, 2024

Used the mobile service to come to my work to fix a recalled item on my truck. Communication was great, technician was friendly and knowledgable, and the service was convenient. More

by RKWFOLLETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Mar 25, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that our mobile service was able to provide you with a convenient and hassle-free experience. Our team strives to provide excellent communication and knowledgeable technicians to ensure a smooth and efficient service. We appreciate your business and hope to assist you again in the future.

Helpful
March 21, 2024

It was very good. The technician was very good at answering my questions and explaining things about my truck to me. More

by FIDO7793
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person that came to my house.
Report | Print
Mar 25, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that our technician was able to provide you with excellent service and answer all of your questions. We strive to ensure that our customers feel informed and satisfied with their experience. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for choosing our services!

Helpful
March 20, 2024

Chris was great to work with on getting my F-150 serviced in a timely, professional manner. The Jim Hudson service department has been great to work with. I did not purchase my vehicle from Jim Hudson, but I More

by griffins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2024 -

Jim Hudson Ford responded

Thank you for sharing your positive experience with Chris and the Jim Hudson service department. We are thrilled to hear that you were treated with professionalism and in a timely manner. It's great to know that even though you didn't purchase your vehicle from Jim Hudson, you still received excellent service. We look forward to assisting you with any future vehicle purchases. Thank you for choosing Jim Hudson!

Helpful
1
...
29
30
31
...
223