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Jim Hudson Ford

Lexington, SC

4.8
2,389 Reviews
We are the #1 volume Ford dealer in the Midlands -- and have proudly been serving local car shoppers since 1980. From family-hauling vehicles like the Explorer SUV and top-selling trucks like the F-150 pickup to other favorites such as the Escape, Focus, and Fusion, you can find every new Ford model here at Jim Hudson Ford. Shop our new Ford inventory in Lexington now to find your next vehicle at an affordable price! Jim Hudson Ford is a full-service Ford car dealership offering leasing for new Fords, new and used car financing, professional auto service, and authentic Ford parts and accessories. Our finance specialists are here, ready to help Columbia and SC Midlands area car buyers in getting a trouble-free auto loan. Our Service Department is staffed by Ford certified service technicians, while our Parts Department houses genuine Ford and Motorcraft auto parts for any Ford service job.
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1201 W Main St

Lexington, SC

29072

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Showing 2,389 reviews

July 09, 2023

Extremely long wait time. Had my vehicle for 2 weeks. Could have notified me when parts came in to drop it off. More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob, Whamsley
Aug 09, 2023 -

Jim Hudson Ford responded

We sincerely apologize for any inconvenience you experienced during your visit to our dealership. Your feedback is highly valuable to us as we continuously improve our services. Please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

July 09, 2023

It was a quick and efficient replacement of Airbags. The Technician was friendly and quite knowledgeable. More

by hardendavid
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

1 pm appointment Didn’t look at vehicle until a week later Tried calling but nobody could give me info as to the problem More

by donnievgraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff
Aug 09, 2023 -

Jim Hudson Ford responded

We are very sorry for the disappointing dealership experience you had. This completely opposes our unwavering commitment to providing exceptional customer service. We humbly ask you to reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com to address your concerns.

July 08, 2023

Helpful nice clean good people. Very friendly eager to help you. Could be faster with time. More

by CFCONNIEFLOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrell Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

The sales experience was professional and very smooth. The sales team thoughtfully considered what I wanted in a new vehicle and crafted a deal that I was very pleased with. More

by william_webb19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremain Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

Everyone was Fantastic! Honestly, we bought here instead of continuing to look because of the good people taking care of us. More

by MARIBELBROWN10
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Krysten
July 08, 2023

Over the years we have purchased over 20 vehicles from the Jim Hudson Dealerships. This is a combination of personal and fleet vehicles. We have never been disappointed. From sales to service, they c More

by STUART21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

I had made an appointment for my truck service. When I dropped it off I was informed it would likely take a week. I was surprised by this. I'm not sure making an appointment was worth the troubl More

by medens7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
July 08, 2023

Sales is great, service dept is terrible. Service for problem w my brand new truck…having to wait 3 weeks! More

by 218greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2023

Everything was Perfect! Oil changed , tires rotated, ffiluids all topped off. And the wait time was not bad ! Customer service very pleasant More

by MICHELETILTON
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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