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Jim Hudson Ford

Lexington, SC

4.8
2,389 Reviews
We are the #1 volume Ford dealer in the Midlands -- and have proudly been serving local car shoppers since 1980. From family-hauling vehicles like the Explorer SUV and top-selling trucks like the F-150 pickup to other favorites such as the Escape, Focus, and Fusion, you can find every new Ford model here at Jim Hudson Ford. Shop our new Ford inventory in Lexington now to find your next vehicle at an affordable price! Jim Hudson Ford is a full-service Ford car dealership offering leasing for new Fords, new and used car financing, professional auto service, and authentic Ford parts and accessories. Our finance specialists are here, ready to help Columbia and SC Midlands area car buyers in getting a trouble-free auto loan. Our Service Department is staffed by Ford certified service technicians, while our Parts Department houses genuine Ford and Motorcraft auto parts for any Ford service job.
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1201 W Main St

Lexington, SC

29072

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Showing 2,389 reviews

July 12, 2023

It took 2 trips but I think it’s fixed. Thanks to the service manager. I will return for service. More

by Robalo2
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2023

Awesome service! Staff knowledge and experience just what we were looking for in servicing out vehicle. More

by DRPERRINE10
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Yes
Employees Worked With
Paul Vaughn 5??
July 11, 2023

I have taken my vehicle 3 times for the same problem and taking it tomorrow for trip number 4 for you to attempt to fix it!!!!! I am about to run out of patience with this dealership after soooo many trips More

by rgellis84
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Shane Sharpe
Aug 09, 2023 -

Jim Hudson Ford responded

Thank you for bringing this matter to our attention. Your feedback is highly valued as we continuously strive for improvement. To discuss your experience further, please feel free to contact Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com. I am eager to address any concerns you may have.

July 11, 2023

Had a communication problem with servicej representative He said one thing and did not follow through on it More

by drk.tdk
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chris Weaver
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2023

Sales person was not pushy at any point. If and when I buy it will be from this dealership. More

by 1jodygreen
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mestey
July 10, 2023

Chris dealt with my wife and really took care of her. The work was done on time, and I would like to deal with Chris in the future. More

by dhoward7
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Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2023

It took them weeks to find the problem with our vehicle but they kept us informed daily and were transparent about the process and every test done. We had just put a new engine in the vehicle less than 5k More

by tandkburnett
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul in service, Greg service manager
July 10, 2023

It easy to get service and Jacob kept me notified of the status of my car. The young lady who helps with the loaner car is super efficient and always very helpful!! More

by ganttrn
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Yes
Employees Worked With
Jacob Walmsley
July 10, 2023

I brought my vehicle in for (what seemed to be) a smaller repair. The service center ended up working on the computer and it crashed. At first, I was called and the repair amount was over $1,500. The mana More

by JBCOUCH
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
N/A
Aug 09, 2023 -

Jim Hudson Ford responded

We are very sorry for the disappointing dealership experience you had. This completely opposes our unwavering commitment to providing exceptional customer service. We humbly ask you to reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com to address your concerns.

July 10, 2023

Matt in the Service Area is always on top of his game. great guy to work with. More

by efreeman73.ef
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt R
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