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Jim Hudson Ford

Lexington, SC

4.8
2,389 Reviews
We are the #1 volume Ford dealer in the Midlands -- and have proudly been serving local car shoppers since 1980. From family-hauling vehicles like the Explorer SUV and top-selling trucks like the F-150 pickup to other favorites such as the Escape, Focus, and Fusion, you can find every new Ford model here at Jim Hudson Ford. Shop our new Ford inventory in Lexington now to find your next vehicle at an affordable price! Jim Hudson Ford is a full-service Ford car dealership offering leasing for new Fords, new and used car financing, professional auto service, and authentic Ford parts and accessories. Our finance specialists are here, ready to help Columbia and SC Midlands area car buyers in getting a trouble-free auto loan. Our Service Department is staffed by Ford certified service technicians, while our Parts Department houses genuine Ford and Motorcraft auto parts for any Ford service job.
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1201 W Main St

Lexington, SC

29072

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Showing 2,389 reviews

July 20, 2023

We always get great service. Been bringing our vehicles here for years and always get the best service. More

by HENSBLYTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Great communication, Pleasant and helpful. Chris is my favorite advisor as he always explains everything. More

by mhpayne2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Friendly courteous respectful customer service rep. Problem was quickly and accurately diagnosed and repaired. Routine maintenance was suggested but not hard sold. More

by SPSlice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

You guys cheated me and you stole my tread in and Lled to me and it's my fault for not paying attention to the Thieves More

by parfumorse.c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony Mestey
Aug 09, 2023 -

Jim Hudson Ford responded

We sincerely apologize for the subpar experience at our dealership. Customer satisfaction is our utmost priority, and we appreciate your valuable feedback. Please contact Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com to discuss your concern. Thank you for bringing this to our attention.

July 19, 2023

They have limited mechanics working on cars that cause massive delays. The dealerships don't have most of the parts to fix cars and are on back order. They don't even have rentals for the customers that w More

by FAYTALSEIF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Dawkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Cook
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Aug 09, 2023 -

Jim Hudson Ford responded

We sincerely apologize for any inconvenience you experienced during your visit to our dealership. Your feedback is highly valuable to us as we continuously improve our services. Please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

July 19, 2023

Oil change service was done quicker than I have ever had done in past services it took 3-4 hrs while waiting on service . More

by mjwest3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

Great service experience the service department and the technician that fixed my truck were top notch will recommend to all my friends More

by tommy.robbins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2023

Tony Mestey (sales) and Tony Dooley (finance) made this the best car buying experience ever! More

by jdpa1147
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Dooley 5 stars, Tony Mestey
July 18, 2023

Service was good, Bob Hargrave was very helpful with service details and speculation on time period of any service. More

by BobGodley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2023

Salesman, Jeff Gray, was very patient and accommodating. Test drove several vehicles before coming back to dealership and comparing final 2 vehicles. He worked with us while juggling other clients and never More

by wdberry1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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