Jim Falk Motors of Maui

OK, if you can afford it. The service is excellent and the staff are all very supportive. I just wish your services did not cost so much. I'm thinking of looking to see if Ma The service is excellent and the staff are all very supportive. I just wish your services did not cost so much. I'm thinking of looking to see if Maui has outfits like OilChangers or JiffyLube because I'm sure that their services are not only guaranteed but a log less costly. My predicted costs to change fluids on my next visit to Jim Faulk will be a whopping $1,100.00 ????? WOW!!! More

coil (for the sparkplugs) replacement As fare as quality of work is concerned I am very satisfied. However, the work done was exceptionally expensive this time around. $430 for 2 coil re As fare as quality of work is concerned I am very satisfied. However, the work done was exceptionally expensive this time around. $430 for 2 coil replacements is a little over the top (you can get brand new OEM coils for $45 each and the time to replace them can't take more than 20 minutes. More

Great service...professional and courtepus!! Have been a customer of Nissan for many years! Great service! Many thanks to Ryan in the service dept! He is professional, courteous, and very custo Have been a customer of Nissan for many years! Great service! Many thanks to Ryan in the service dept! He is professional, courteous, and very customer oriented. Mahalo Ryan!! More

Service Always friendly and helpful. They checked me in quick and called when done. Car was washed and clean. Let me know what might need repair in the future Always friendly and helpful. They checked me in quick and called when done. Car was washed and clean. Let me know what might need repair in the future. More

Mahalo James Fells for your service once again!!! I want to thank my dear friend, James aka "Big Game" for his help once again along with the rest of the team that helped me get the best vehicle for m I want to thank my dear friend, James aka "Big Game" for his help once again along with the rest of the team that helped me get the best vehicle for my family. Thank you all for your service and I would definitely recommend them to all my family/friends. JAMES, thank you for working hard to ensure we get what we want with the best deals! I bought my first car (Nissan Pathfinder 2015) with him and after 8 months, I was able to switch to a bigger vehicle (Chev Traverse 2019) and still got a good deal. We love our new ride especially my kids!! More

Awesome customer service at Jim Falk Motors of Maui Tony Copeland at Jim Falks motors of Maui helped me out of a loan for my 2016 Ford expedition El Limited.And purchased a New GMC Serria with lower pay Tony Copeland at Jim Falks motors of Maui helped me out of a loan for my 2016 Ford expedition El Limited.And purchased a New GMC Serria with lower payments.He doesn't give up on his customers,and goes above and beyond to make the deal happen.He is only the few veteran salesman left that loves his job and is honest to his customers. More

Customer service I bought a used car. They were supposed to take care things, never did. I have called several times and no one returns my call I bought a used car. They were supposed to take care things, never did. I have called several times and no one returns my call More

Run from this place!!! This is the WORST dealership on the island and the WORST service department you will ever experience. I took my Corvette in because the clutch was This is the WORST dealership on the island and the WORST service department you will ever experience. I took my Corvette in because the clutch was chattering. After charging me $1600 the problem was not fixed. Now they tell me it's normal?? A chattering clutch is not normal. They just can't fix it. Incompetent, lazy, liars. Another shop fixed it in 1 try. Falk worked on it for 8 months!!! RUN FROM THIS PLACE!! More

Repair of Nissan Froniier We've used the repair service at Nissan for awhile and they again did a great job on our Frontier. We worked with Ryan and he really takes great care We've used the repair service at Nissan for awhile and they again did a great job on our Frontier. We worked with Ryan and he really takes great care of us. The replacement part was a part that was no longer manufactured so the choice was either a remanufactured part or a used part. He also said if I could find a part, i could get it and they would install it. Well, I searched and found it almost impossible to find. I passed on people trying to sell used parts, parts that were close but not quite the same but saying it works, etc. Then I got a call from Ryan saying they found one. This was a big relief because you get not only factory repair vut also a great warranty. Well, it got fixed and cost was more than reasonable. We use Nissan because they are competitive in cost and are doing factory standard repairs. Thank you Nissan and Ryan. More