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Jim Falk Motors of Maui
Kahului, HI
858 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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858 Reviews of Jim Falk Motors of Maui
July 26, 2019
Best car shopping experi ever!! The thought of buying a car was greatly reduced because my sales rep, Theresa, really made it low-stress and, dare I say, FUN. I knew the type of car The thought of buying a car was greatly reduced because my sales rep, Theresa, really made it low-stress and, dare I say, FUN. I knew the type of car I wanted; Theresa just CONFIRMED what I had envisioned: a lovely 2019 Hyundai Sonata. The test drive went smoothly. She answered all my questions. Jorge helped big-time with the financing part. Shout out to my service rep too, Mr. Rick Jacobson. These 3 are my 'power' team. I feel like I was treated like a superb client and I hope that others will feel that way too. Mahalo from a long time customer. Love ya guys. More
by KiheiJDM
Employees Worked With
Rick Jacobson, Jorge Garces, Theresa Kapaku - Marler
July 25, 2019
The local guys made it easy! The team at Jim Falk Motors made this unexpected car purchase seamless. Nothing like taking our current Silverado in for an oil change and walking out The team at Jim Falk Motors made this unexpected car purchase seamless. Nothing like taking our current Silverado in for an oil change and walking out with a new 2019 Silverado. They were very friendly, professional and easy to work with. They found us the perfect truck in their inventory that worked for our families needs. I will refer all of our friends and family to Jim Falk Motors for their next vehicle purchase. Thank you again to Kyle, Jorge and the entire Jim Falk Motors team for an amazing truck buying experience! More
by Jlsebring
Employees Worked With
Jorge Garces, Kyle Cambra, Lance Vierra
July 25, 2019
Great customer service Ryan Westberg, Nissan Service Advisor was attentive and flexible to providing me with the routine service on my 2018 Nissan Frontier. I appreciate th Ryan Westberg, Nissan Service Advisor was attentive and flexible to providing me with the routine service on my 2018 Nissan Frontier. I appreciate the reminders received on my cell phone which helps me in our busy schedule. The shuttle service provided to and from work by Richard was also a prompt and pleasant experience. More
by MDB33
Verified CustomerEmployees Worked With
Ryan Westberg, Richard (shuttle service)
July 24, 2019
Disappointed with the service department They had not laid bottom of floor with paper. My mats have BLACK BOOTS MARKS. I had to ask again, where’s the information you all write on my window f They had not laid bottom of floor with paper. My mats have BLACK BOOTS MARKS. I had to ask again, where’s the information you all write on my window for next service?? My car was parked due to not having enough parking and I feel my car could have been hit. More
by torricer78
Employees Worked With
Richard/service
July 24, 2019
Always always GREATEST of Service Caring for a vehicle is important and the GM Staff definitely cares. Rick Kealoha-Jacobson is my service advisor and keeps me updated with the progres Caring for a vehicle is important and the GM Staff definitely cares. Rick Kealoha-Jacobson is my service advisor and keeps me updated with the progress of the vehicle. I am so Thankful to you guys for keeping my vehicle happy and safe on the Maui Roads. Mahalo Nui loa More
by MAUIEDWIN
Employees Worked With
Rick Kealoha-Jacobson
July 23, 2019
Great Service Chris Garces at the dealership was real helpful in helping me get my first car. I would reccomend all my friends on maui to visit Jim Falk Motors of m Chris Garces at the dealership was real helpful in helping me get my first car. I would reccomend all my friends on maui to visit Jim Falk Motors of maui. More
by Glaedr87
Employees Worked With
Jorge Garces, Chris Garces
July 22, 2019
Service Dept Friendly & helpful I’ve had a couple Nissans over the years and always had them serviced at Jim Falk. The service guys and shuttle driver are all friendly and helpful. I’ve had a couple Nissans over the years and always had them serviced at Jim Falk. The service guys and shuttle driver are all friendly and helpful. More
by LT
Employees Worked With
Sean, Ryan
July 22, 2019
Wasn't notified on changes that we needed.. I wasn't notified on changes that was needed, I requested 1 wipers n they replaced all. It was costly n I could have done it on my own. I wasn't notified on changes that was needed, I requested 1 wipers n they replaced all. It was costly n I could have done it on my own. More
by VF_VALLEYGIRL
Employees Worked With
Rick
July 22, 2019
Waiting Room for Service maintenance check The waiting room was comfortable, nice big TV, coffees and treats. Courtesy car service available and friendly. I thought my car maintenace service The waiting room was comfortable, nice big TV, coffees and treats. Courtesy car service available and friendly. I thought my car maintenace service took too long 8:30 to 2:00pm for just an oil change and a few minor fixes. My complimentary car wash was forgotten! More
by MARACOLE50
Employees Worked With
Can’t remember their names
July 21, 2019
Great experience overall Chris was great, him and the finance staff worked hard to make this deal happen. I felt like I got a great vehicle at a great rate. Thanks Chris was great, him and the finance staff worked hard to make this deal happen. I felt like I got a great vehicle at a great rate. Thanks More
by mjc1279
Employees Worked With
Chris Garces, Lance Vierra
