Jim Falk Motors of Maui

Nissan Kicks 10/17/19 Staff and Customer Service are outstanding. Lincoln was very helpful, professional, and could answer every question that I had about their vehicles. L Staff and Customer Service are outstanding. Lincoln was very helpful, professional, and could answer every question that I had about their vehicles. Lance was also helpful and patient with the process. Overall, great dealership to do business with. More

Great Customer Service . Sales person Roger A. Went above and beyond to help us get our new truck. r .He patiently assist me in trying all the 3 vehicles until I picked the ri Sales person Roger A. Went above and beyond to help us get our new truck. r .He patiently assist me in trying all the 3 vehicles until I picked the right truck for me and my wife. He is a very deligent person . He is very possitive and easy to get along with . He tried his best to meet our demands . We are very happy with our new Frontier and we are giving Roger a perfect score. More

Always providing great service I have been going to Jim Falks for service on my cars for over 5 years now. I haven't worked with anyone that provides service like Ryan. I have been I have been going to Jim Falks for service on my cars for over 5 years now. I haven't worked with anyone that provides service like Ryan. I have been working with him since he started, and from the start he's provided me with great customer service. He always provides recommendations on services to keep my car running properly, but never pressures me. Which I appreciate. He knows if I can do the service, I will get it done. Thank you Ryan for continuing to provide awesome service. More

Waiting was too long 7:30 appointment but your mechanics don't come in till 8:30. When my truck is was done nobody let me know for awhile. I had to go and ask if it wa 7:30 appointment but your mechanics don't come in till 8:30. When my truck is was done nobody let me know for awhile. I had to go and ask if it was done More

great communication Hannah was very good at communication and very responsive with our Hummer H2 . She got the issues fixed and we got to sell it!! Hannah is a great asse Hannah was very good at communication and very responsive with our Hummer H2 . She got the issues fixed and we got to sell it!! Hannah is a great asset to you guys!! More

Outstanding Customer Service My recent trip to Jim Falk Nissan service Center was made better by having Ryan as my customer service representative. He explained all necessary rep My recent trip to Jim Falk Nissan service Center was made better by having Ryan as my customer service representative. He explained all necessary repairs in detail. I was pleased when I picked up my car the bill amount was less than what the estimate was. Ryan really set my mind at ease. More

Awesome customer service Lincoln Seto and his team were awesome in the process of purchasing the truck we wanted. They were able to work with my low credit and make it possibl Lincoln Seto and his team were awesome in the process of purchasing the truck we wanted. They were able to work with my low credit and make it possible to get our family truck. Lincoln has a positive attitude that is welcoming and listens to what you are looking for. I would recommend him and his team to anyone looking to purchase or trade in a vehicle. More

Very helpful and kind We were just looking at cars and our sales person, Tony was very kind and thoughtful, even showed us his personal car that was the same as the one we We were just looking at cars and our sales person, Tony was very kind and thoughtful, even showed us his personal car that was the same as the one we ended up buying. We traded in our old car with ease and the process was great. More

Best dealership on Maui - All aspects of the sale! Lincoln Seto & Jamie Seabring should be the standard for customer service - truly a great experience. Not pushy - ultimately got the sale into our dr Lincoln Seto & Jamie Seabring should be the standard for customer service - truly a great experience. Not pushy - ultimately got the sale into our dream truck. Jamie & Lincoln acted in our best interest and helped us get this beautiful truck (2018 GMC Canyon Denali) and I won’t be shopping another dealership on Maui, ever - only with them. There is clearly TONS of information that is shared and they do it very clearly, slowly, and at your pace so you understand every aspect of the purchase - not just the cost etc. I can’t voice enough how thankful my fiancé and I am for choosing Jim Falk GMC Maui and getting an opportunity to work with both Jamie Seabring & Lincoln Seto!! Thank you both!! More

Bad service day at Jim Falk motors maui Had oil change, They over tighten drain plug creating significant leak. Was told I needed alignment, the readout showed didn't need it. $16.60 shop c Had oil change, They over tighten drain plug creating significant leak. Was told I needed alignment, the readout showed didn't need it. $16.60 shop charge for what ?. Expensive day for me ( I have to buy a oil pan ). Normally I get 5 star work from Falk motors . More