Jim Falk Motors of Maui

Great Customer Service!!! Ryan Westburg in Nissan Service I have been taken my car to this dealer for service for the past 12 years and have always had great service with my go to guy Ryan Westburg, goes abov I have been taken my car to this dealer for service for the past 12 years and have always had great service with my go to guy Ryan Westburg, goes above and beyond for his customers. Be sure to ask for him by name. More

Great service Great and quick service no problem at all went in dropped car off with no waiting and was done when they said it would be Great and quick service no problem at all went in dropped car off with no waiting and was done when they said it would be More

Fantastic Second time buying a car from Jim Falk. The salesman Kai’i was a gentleman and wonderful individual. Would come back again. It was smooth and easy. Second time buying a car from Jim Falk. The salesman Kai’i was a gentleman and wonderful individual. Would come back again. It was smooth and easy. More

Nissan Service is the best We buy Nissan products because of the great service we receive from their service department and more specifically from service writer Ryan Westberg w We buy Nissan products because of the great service we receive from their service department and more specifically from service writer Ryan Westberg who is always so helpful and courteous. They treat us well with a smile no matter how busy they are. As long as they continue great service we will continue to be a long standing customer. More

Wonderful service, above and beyond Shawn was so helpful. I called earlier in the week to see about getting a second opinion. He assured me that the cost would be less than what I was Shawn was so helpful. I called earlier in the week to see about getting a second opinion. He assured me that the cost would be less than what I was quoted elsewhere for new rotors and brake pads. I dropped off my car and he remembered me from the phone call prior. He called in a reasonable amount of time and asked if I'd like to take care of it that day! I saved a little bit of money and got amazing service. More

Dead battery Hannah was Great ! She was able to schedule me last minute because of a dead battery on a Saturday. Awesome team ! Could not be with out my Chevy Co Hannah was Great ! She was able to schedule me last minute because of a dead battery on a Saturday. Awesome team ! Could not be with out my Chevy Colorado Hoku. I can really count on the dealership I purchased my Chevy from. More

Ryan is a professional and he me get my Nissan l Ryan is a professional service agent who goes the extra yard to make the customer happy. He recommend services that I needed. Thank you ryan Ryan is a professional service agent who goes the extra yard to make the customer happy. He recommend services that I needed. Thank you ryan More

A lovely Hyundai We knew what we were looking for and spotted it at Island Honda. Mariko was very helpful in showing us and selling us the vehicle. We knew what we were looking for and spotted it at Island Honda. Mariko was very helpful in showing us and selling us the vehicle. More

Good service Hannah was very helpful with checking in my truck and attentive to my questions and other service needs. I had a warranty issue which she explained t Hannah was very helpful with checking in my truck and attentive to my questions and other service needs. I had a warranty issue which she explained they dont typically perform on weekends but she was able to order the parts I needed for my vehicle and said that they would contact me once the parts had arrived. Service was performed quickly and I had my truck back in short time. My only minor concern was that Hannah was the only counter agent there to check customers in and out which made for a bit of an unneccessary wait since I did have an appointment. Hannah was great and should be recognized for her efficiency and professionalism. More

Second Recall in a Month Although I was disappointed that I had to bring in our car a second time in about a month for a recall, the service itself provided was great. I was Although I was disappointed that I had to bring in our car a second time in about a month for a recall, the service itself provided was great. I was fortunate to have Ryan both times and he is very professional, thorough and great to work with. More