Jim Falk Motors of Maui

Great experience Everyone from the service reps to the driver who got me to my doctors appointment on time were kind and helpful. It was very much appreciated. Everyone from the service reps to the driver who got me to my doctors appointment on time were kind and helpful. It was very much appreciated. More

5K service - 1st for vehicle The oil change/filter change went off without a hitch. HOWEVER, recall problem DIDN’T! The tech ‘fried’ my radio (recall) which included all audio & c The oil change/filter change went off without a hitch. HOWEVER, recall problem DIDN’T! The tech ‘fried’ my radio (recall) which included all audio & camera - very disappointing. Not sure whether tech was certified or not. But, the service desk (Randy) was very very respectful & informative. Worked on my concerns & got questions resolved with the new system enroute - 5 days turnaround. More

Ryan was awesome ryan took good care of me. Great customer service. He helped me before. He explained everything was needed and because of the holidays he understands. ryan took good care of me. Great customer service. He helped me before. He explained everything was needed and because of the holidays he understands. More

Time manner Ryan had assisted me and my husband if maintenance needs to be done with our cars. He is always keep eye on each works and let us know to update how Ryan had assisted me and my husband if maintenance needs to be done with our cars. He is always keep eye on each works and let us know to update how long do they need for their work during the visit. I appreciate his care so I easily make schedule for rest of day. The teams are very friendly and on time of their work. More

Excellent Service Ryan took care of my service. Very helpful. Made sure I was comfortable. He also check in to see that I was ok. He also noticed I needed a safty check Ryan took care of my service. Very helpful. Made sure I was comfortable. He also check in to see that I was ok. He also noticed I needed a safty check and took care of it right away. His efficiency made it so easy for me. Appreciate your service department and will be back for all my service needs. More

Order part to fix arm on drivers door Ryan is always Courteous, professional, personal. He treats me like we are family. He does his best to get my vehicle in and out as quickly as poss Ryan is always Courteous, professional, personal. He treats me like we are family. He does his best to get my vehicle in and out as quickly as possible and always makes time for our service needs. More

Alignment and safety inspection Ryan always takes great care of me. Appreciate the great service!!! Definetly would recommend to other family members. Much mahal and Merry Christm Ryan always takes great care of me. Appreciate the great service!!! Definetly would recommend to other family members. Much mahal and Merry Christmas and Melekslekemaka More

Trust worthy sale Roger made sure that we got the deal on our new vehicle. He worked very hard to make sure we were satisfied. He was always available to answer any que Roger made sure that we got the deal on our new vehicle. He worked very hard to make sure we were satisfied. He was always available to answer any questions during and even after our purchase. Highly recommend working with Roger More

Work was done in a very timely manner and done well. Always happy with quality of service. Service center is good about getting the day and time I need and communicating what needs to be done with the ca Always happy with quality of service. Service center is good about getting the day and time I need and communicating what needs to be done with the car. More

Excellent service The service was excellent. It was done on time, and I enjoyed waiting in comfort. To my delight, when I got my car back it had been washed for me!! Wh The service was excellent. It was done on time, and I enjoyed waiting in comfort. To my delight, when I got my car back it had been washed for me!! What a nice surprise! More