
Jim Falk Motors of Maui
Kahului, HI
Filter Reviews by Keyword
By Type
858 Reviews of Jim Falk Motors of Maui
Rick is always professional and personable. New 3% credit card service charge should have been explained at onset as I would have brought a check or cash rather than incur another fee. New 3% credit card service charge should have been explained at onset as I would have brought a check or cash rather than incur another fee. More
Excellent customer service at the counter with Ryan, Natalie, and (Sorry did not get the other female customer service team member). Absolutely fabulous concept of keeping the customer informed via tex Natalie, and (Sorry did not get the other female customer service team member). Absolutely fabulous concept of keeping the customer informed via text or phone call of the completion of the service and is ready for pick-up. Another key positive customer service feature is the 'No-Pressure" recommendations or additional service maintenance recommendations (All though I did choose to get the various filter replaced at my service team members recommendations. More
Aloha, Service is always excellent. Rick take good care of us and I hope you know that you have an excellent Representative there with great customer service skills. He always greets Rick take good care of us and I hope you know that you have an excellent Representative there with great customer service skills. He always greets me by name and makes sure I get a ride back to my office while service is being done. Great text communication thought the process. A+++ (PS - why do you not have the Service Department listed below so we can rate them? You should. They're the folks I have worked with over the last 6 years since purchase.) More