Jim Falk Lexus of Beverly Hills

Purchased a ES 350 from Jim Falk Lexus Beverly Hills on 4/5/13, Danny Larios helped us with the purchase. Danny is a really nice guy, friendly, professonal, regular guy. There was no pressure from him at a 4/5/13, Danny Larios helped us with the purchase. Danny is a really nice guy, friendly, professonal, regular guy. There was no pressure from him at all, Danny is very knowledgeable about all the cars. A very nice car buying experience, I would for sure go see Danny again in the future. More

very pleasant and easy to work with. he came to my house to personally deliver the vehicle and sat there with me for an hour explaining everything and was able to answer all my questions. and he is 100% cor to personally deliver the vehicle and sat there with me for an hour explaining everything and was able to answer all my questions. and he is 100% correct... the isF does in fact have a 5 liter engine ;) More

I recently bought a car here and it was a great experience. My BMW broke down so I needed something fast - Daniel Larios was amazing! He sat with me and explained all the numbers for leasing vs. bu experience. My BMW broke down so I needed something fast - Daniel Larios was amazing! He sat with me and explained all the numbers for leasing vs. buying, answered all my questions and didn't make me feel rushed or pressured at all (not like the other sleazy salesmen I was dealing with at other dealerships). After about an hour of this he took me to the car lot and led me directly to THE ONE - it was perfect! Exactly what I wanted - a pearl white, black interior, low mileage, 2 year old certified IS 250. I got all jittery and knew I had to have it. We went back to the office and talked more numbers, not a lot of wiggle room on the purchase price, but I was happy with the end result after my trade-in. Daniel was very helpful through the whole process and I drove home with my new car the next day! He was great in answering my questions even after the purchase and very responsive when I needed anything - definitely go see him for your next car! More

The level of service here was excellent. The team was professional, caring, experienced and welcoming. I had been looking at the CT, but wasn't sure I was going to buy. I brought my car in to replace a professional, caring, experienced and welcoming. I had been looking at the CT, but wasn't sure I was going to buy. I brought my car in to replace a burned out headlight and asked the service consultant his opinion on the CT. Next thing I knew, I had one as a loaner vehicle! Alex, my service consultant, set up my phone to work over the Bluetooth and sent me on my way. He referred me to sales consultant, Enrique, who called me the next day to introduce himself. I later had a full conversation with Enrique and he listened to my wants and needs. When I brought my loaner back, I met with Enrique, who showed me some numbers he had worked up with Stuart the sales manager. Enrique listened, the numbers were where I hoped they would be. When we went to the lot to select car colors, I mentioned to Enrique that I liked the darker wheel. He told me they were part of an upgraded sport package. I didn't pursue the upgrade, because I wanted to keep my cost down. Once my loan was approved -- which took all of 5 minutes -- Enrique told me he had a "happy" surprise for me and took me to see my new car. Guess what... It was the upgraded version! I hugged him! Next, on to Bianca for the paperwork, another 5 minutes max! I want to give a "shout out" to Stuart, the sales manager, for making the numbers happen. What a team! What an amazing car buying experience! More

The sales process was perfect nothing to complain about. We were offered outstanding, quick, and efficient service. Looking forward to return to the dealership for great service. We were offered outstanding, quick, and efficient service. Looking forward to return to the dealership for great service. More

This is the 4th Lexus IS250 I have leased from Jim Falk. I find they have met my needs and found the right car for me each time. Ara Ari has been extremely helpful and listens to my likes and ensures my c I find they have met my needs and found the right car for me each time. Ara Ari has been extremely helpful and listens to my likes and ensures my car and financing fit my lifestyle/budget. I have visited other Lexus dealers and find they add accessories to their cars that I don’t want to increase their base price. Jim Falk doesn’t do that, they do their homework and get me a car I’m am extremely happy with. More

had a great experience with sales associate (Daniel Larios). he was really down to earth and honest. he helped facilitate a great deal for me and i highly recommend him to anyone interested in leasing Larios). he was really down to earth and honest. he helped facilitate a great deal for me and i highly recommend him to anyone interested in leasing or purchasing a Lexus. More

Horrible Experience! Drove two hours to see a car Horrible Experience! Drove two hours to see a car that I was told was available. After going for a test drive, deciding to purchase the car, the Horrible Experience! Drove two hours to see a car that I was told was available. After going for a test drive, deciding to purchase the car, the salesperson shaking my hand and congratulating me, I was told they could not sell me the car. They claim to be “all about the customer”…what a joke that turned out to be. After my experience and reading the other reviews on the Internet, I’m surprised Lexus allows such actions and dissatisfaction from one of their dealers. Do yourself a favor and go to another Lexus dealer… NOT Jim Falk Lexus of Beverly Hills! More

Purchased a certified pre-owned RX from this dealer. Great experience with Enrique. He was professional, friendly, and went beyond the call of duty to make me a happy customer. Keep track of pricing o Great experience with Enrique. He was professional, friendly, and went beyond the call of duty to make me a happy customer. Keep track of pricing on used cars. The prices fluctuate on a constant basis depending on when you check...so even though they don't negotiate - they might go down or up depending on the day you go in. So keep looking at the website! More

Yuri was great and really helpful. We were in a rush and he worked hard and fast to take care of everything. We really appreciated the service received from Yuri and Morgan! he worked hard and fast to take care of everything. We really appreciated the service received from Yuri and Morgan! More