Jim Falk Lexus of Beverly Hills

Enrique Carvajal helped us purchase our 2012 Lexus RX 350 and he gave excellent customer service. He answered all of our questions, explained all of the features of the car, and went above and beyond our ex and he gave excellent customer service. He answered all of our questions, explained all of the features of the car, and went above and beyond our expectations. Enrique was a pleasure to deal with! More

A very professional and friendly dealership. Worked closely with Ellie to make the numbers work and get a deal that was a true "win-win". I left satisfied with the speed and fairness of both Ellie and closely with Ellie to make the numbers work and get a deal that was a true "win-win". I left satisfied with the speed and fairness of both Ellie and the dealership More

We just leased our second new RX350 from Jim Falk Lexus and salesman Jordan Simon. As before it was a pleasant stress-free experience. We have also had our previous two Lexus vehicles serviced at Jim Fal and salesman Jordan Simon. As before it was a pleasant stress-free experience. We have also had our previous two Lexus vehicles serviced at Jim Falk and both the sales and service experiences have been first-rate. More

I have had nothing but the best in attention and service from Michael Heredia. He has always been there for me. From the appointments figuring out what I want to do in person at the dealership to phone call from Michael Heredia. He has always been there for me. From the appointments figuring out what I want to do in person at the dealership to phone calls with all the details, he is always so attentive and friendly. I just leased my third lexus in a row and I don't ever see switching to anything else. I am so comfortable and treated like a queen. What more could a girl ask for? Thanks from one very satisfied customer! More

Jessica is GREAT. Very knowledgable and honest and friendly and super helpful and available to answer whatever questions arise. She's awesome. She was very thorough and followed up with me and gave me friendly and super helpful and available to answer whatever questions arise. She's awesome. She was very thorough and followed up with me and gave me a level of personal attention that I really appreciated. More

I was extremely pleased by Enrique Carvajal service, he made me and fiancé feel comfortable and was patient while we decided which car to purchase. He was not pushy and tried his hardest to get us a good made me and fiancé feel comfortable and was patient while we decided which car to purchase. He was not pushy and tried his hardest to get us a good APR, he also took his time to show us all the neat features our new car had. His customer service was superb, I would definitely recommend Enrique and Morgan Osegueda they made our purchasing experience pleasant. More

So the 1st time I went here was to help purchase an RX for my bro and we met with JESSICA ZEIGLER, she made most of the transaction over the phone & came by to finalize the details...she was very helpful for my bro and we met with JESSICA ZEIGLER, she made most of the transaction over the phone & came by to finalize the details...she was very helpful in so many levels from start to finish. I told her I'd come back to purchase my next vehicle. I didn't realize I'd come back in just a couple months. I was on the hunt for an IS250C and with so many vehicles already under my name she was able to approve me for my 4th!!! I jumped the gun and ran to her...in a matter of 1hr (literally) I was cruising in my IS250 convertible! She is possibly one of the sweetest person you would ever meet & she runs the extra mile to help ensure you will leave JIM FALK LEXUS with a smile on your face! If you're looking for a new LEXUS, I recommend JESSICA ZEIGLER!! Trust me..."SHE WILL MAKE IT HAPPEN" (that's their motto)!!! Let her know PL Chavez sent you and you will be WELL TAKEN CARE OF!! More

We were very happy with the purchase of our Lexus at Jim Falk. From the very beginning, our salesman Enrique Carvajal was top notch. It was refreshing to deal with a salesman who really believes in helping Falk. From the very beginning, our salesman Enrique Carvajal was top notch. It was refreshing to deal with a salesman who really believes in helping the customer and making the customer feel good about their purchase. I would definitely recommend Enrique to anyone who wants a good car buying experience. Every car salesman should be as professional as he is. More

If you are looking to buy a new car, I can highly recommend Michael Heredia - he is one of the most personable, honest and friendly people in the business! recommend Michael Heredia - he is one of the most personable, honest and friendly people in the business! More

Michael Heredia was an absolute delight to deal with, he made the process simple and easy and he gave me a great deal on a Lexus GS350. He was incredibly polite, helpful and not at all pushy. Michael tried made the process simple and easy and he gave me a great deal on a Lexus GS350. He was incredibly polite, helpful and not at all pushy. Michael tried his hardest to put together a deal that made sense and then discounted it even more! The process of negotiating the price was fast and incredibly easy not at all like other dealerships/salespeople I have encountered. It was no problem for him to take my old car and let me drive off in my new vehicle right away even though I had one payment left and there was some minor damage to my old car. I am incredibly happy with the customer service, with Michael's attention to detail, great attitude and willingness to make a deal. I would absolutely highly recommend Michael specifically and Jim Falk of Beverly Hills as well. If you are considering a Lexus or even if you are considering a BMW or Mercedes (as I was) go see Michael. My experience was fantastic, I love my new Lexus and I have zero buyers remorse. A fantastic experience all around. More