Jim Falk Lexus of Beverly Hills

My experience was 100% positive! Mischa was honestly the best salesperson I have ever worked with and made the car lease process painless. I also greatly appreciated the dealerships willingness to go above best salesperson I have ever worked with and made the car lease process painless. I also greatly appreciated the dealerships willingness to go above and beyond to make this transaction comfortable and safe during COVID! More

Horrible Experience I had the old 90s used car sales feeling. I did get a good deal after I held my ground but when it came to my due bill everything about it was shady. I had the old 90s used car sales feeling. I did get a good deal after I held my ground but when it came to my due bill everything about it was shady. My sales guy Malik Smith was insanely unprofessional. He tried to "flex" that he knew more about what was doable in the car than me who deeply studied this car for about a year before buying. Not only that, but the manner in which he handled me during getting my due bill items taken care of was super unprofessional. Never again will i visit this dealership. I will say thank you to manager of used car sales as he didnt lie to me like Malik did (he said the due bill was coming out of his pay and everyone knew that was not the cast). More

Very satisfied and very good service. Recommended. The repurchase price of used cars is relatively low, and the speed of picking up cars is relatively slow.Very satisfied and very good service. Recom The repurchase price of used cars is relatively low, and the speed of picking up cars is relatively slow.Very satisfied and very good service. Recommended. More

2020 RX450H Lease After many back and forth negotiations, I leased a 2020 RX450 H. Great friendly customer service from sales team, sales manager, and finance team. V After many back and forth negotiations, I leased a 2020 RX450 H. Great friendly customer service from sales team, sales manager, and finance team. Very happy with my deal. More

Great for sales dept but Finance dept regretfull and bad Mr.KIm & Park properly help me for the leasing NX300h but after final deicision take me to financial dept force to additional charged unnecessary Mr.KIm & Park properly help me for the leasing NX300h but after final deicision take me to financial dept force to additional charged unnecessary things $2099.00. When we came back home .feels terrible. More

Great price, And customer support, purchase and helped with a good quote 👍 thanks, they where polite and helpful with their words , loved their service thanks with a good quote 👍 thanks, they where polite and helpful with their words , loved their service thanks More

Great service.... Loved working with Michael Shin. He was so nice, polite and very professional. Everyone at the office was so friendly and helpful...... will recommen Loved working with Michael Shin. He was so nice, polite and very professional. Everyone at the office was so friendly and helpful...... will recommend to my friends to buy from this dealership. More

Fredi is one of the least professional car sales people I have ever interacted with. She is dishonest behind her false “friendly” smile and inauthentic in the worst of ways. Thank you to AZ for helping save have ever interacted with. She is dishonest behind her false “friendly” smile and inauthentic in the worst of ways. Thank you to AZ for helping save the sale and being so professional and patient and kind. Lexus BH is lucky to have you! Note: Michael Shin is arrogant and unprofessional. Do not go to him or Fredi. Two of the same kind. More

Loved working with Nora and Hussein. I had a bad experience in the past at another dealership and Nora was extremely transparent and helpful! I love my Lexus!! experience in the past at another dealership and Nora was extremely transparent and helpful! I love my Lexus!! More

Receptionist and sale associate are kind and professional service to us.. Specifically, all sales representatives have outstanding knowledge . The location of this dealer is very convenient. service to us.. Specifically, all sales representatives have outstanding knowledge . The location of this dealer is very convenient. More