Back

Jim Falk Lexus of Beverly Hills

Beverly Hills, CA

4.8
1,425 Reviews
As a premier California Lexus dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Jim Falk Lexus of Beverly Hills online and offline customers enjoy vehicle specials every day. We offer Lexus service & parts, an online inventory, and outstanding financing options, making Jim Falk Lexus of Beverly Hills a preferred dealer serving Beverly Hills, Los Angeles, Santa Monica, Hollywood and Century City area Lexus buyers. Ready to set up a test drive? Visit our Los Angeles area Lexus dealership in Beverly Hills, CA today!
Contact Dealership

9230 Wilshire Blvd

Beverly Hills, CA

90212

Directions

By Type

Showing 1,425 reviews

September 08, 2020

it was click bait it had a really low price on ur site and it was no wear that cheap was a waste of time More

by stracy469
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Shin
Sep 22, 2020 -

Jim Falk Lexus of Beverly Hills responded

We want to be straightforward about our prices and I apologize if there was a mix-up here. I understand that you're frustrated, but I would be grateful for the chance to look into the details and make sure this is addressed. I hope you consider giving me a call so we can talk this through together. Thank you, John Kim - General Sales Manager - (310) 274-5200

September 02, 2020

Great service; home delivery; taken care of well !!! Thank you! Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you More

by DENNIS.KOURBATSKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Signature Auto Leasing
Sep 03, 2020 -

Jim Falk Lexus of Beverly Hills responded

Dennis, thank you for the review! It was our pleasure to assist you here at Jim Falk Lexus of Beverly Hills, and we hope to see you again sometime!

August 28, 2020

The experience was nice. There could have been more explanation on the car features of leasing details. They forgot to give extra key, but when I notified them they immediately mailed it. More

by s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andria Belote
Aug 28, 2020 -

Jim Falk Lexus of Beverly Hills responded

Thank you for reviewing us! I apologize for the delay on the extra key and am glad to hear everything was straightened out. We are so proud to have earned your business and want to congratulate you on your new vehicle! Please do not hesitate to call us with any questions you may have and we hope to see you back at Jim Falk Lexus of Beverly Hills down the road!

August 23, 2020

Sales person, price and finance experience great, vehicle delivery poor. No explanation of car futures and car was dirty we put our own license plate More

by TKARRAA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fook Krongkum, Misha Abramovitch
Aug 26, 2020 -

Jim Falk Lexus of Beverly Hills responded

Thank you for trusting us with your business. I apologize that your vehicle delivery experience wasn't up to our five-star standards. I appreciate this feedback, but I would also be glad to speak with you directly. Don't hesitate to give me a call if there is anything that I can do to assist you. John Kim - General Sales Manager - (310) 274-5200

August 21, 2020

A great purchase experience! The online application and form submission was worth my time to expedite the process. I drove away with my new GX in less than an hour. More

by BQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Z in Finance, Jimmy Yac
Aug 21, 2020 -

Jim Falk Lexus of Beverly Hills responded

Congratulations on your new car! We are thrilled to hear that your purchase experience was so efficient. Thank you for choosing Jim Falk Lexus of Beverly Hills and we hope to earn your business again down the road!

August 19, 2020

Great experience!! We love our new GX460. The sales team were supper nice and helpful! We will definitely recommend this dealership to our friends and families. More

by KATHLEENBROWN8218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juanito Hernandez , Juanito Hernandez
Aug 19, 2020 -

Jim Falk Lexus of Beverly Hills responded

Hi Kathleen - Thank you for taking the time to review us! We are so happy to hear that your experience at Jim Falk Lexus of Beverly Hills was so excellent. Congratulations on your new Lexus GX 460 and we hope to see you back for your first oil change!

August 18, 2020

Andria did a great job! she did every thing in her power meet my needs . I am compleatly satisfied with her work. I was not satisfied with the experience of getting my car set up and personalized !!! it More

by CMCBRIDE165
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andria Belote, Misha Abramovitch
Sep 15, 2020 -

Jim Falk Lexus of Beverly Hills responded

While I am pleased to hear that Andria took good care of you, I am disappointed that we let you down with our follow-up service. I would be more than willing to speak with you directly about your vehicle and ensure that you are completely satisfied. Unfortunately, I am unable to find your contact information based on this review, but please don't hesitate to give me a call. Thank you, Yani Andikian - New Car Manager - 310-274-5200 EXT.111

August 17, 2020

the sales person of the dealership cheats on customers. I personally don't recommend to go there. They also ignore customer's complain. It operates like an old fashion. More

by KWON.SOONHO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Misha Abramovitch
Sep 15, 2020 -

Jim Falk Lexus of Beverly Hills responded

This doesn't sound like the honest and accommodating service we provide here, and I'd like to get some more details regarding what happened. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call directly? Thank you, John Kim - General Sales Manager - (310) 274-5200

August 15, 2020

Solid Choice Mobile purchasing agreement was out of commission when they delivered the car, so it took a long time to finish the transaction. Also there was poor c More

by VESVAFADARI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Yac
Aug 17, 2020 -

Jim Falk Lexus of Beverly Hills responded

We appreciate you taking a moment to provide us with this feedback. It is our goal to provide customers with a seamless & enjoyable sales experience and I will be sure to address your concerns with my team so we can work towards improving in the future, If you would like to discuss any aspects in more detail, please don't hesitate to call. Thank you for your business, John Kim - General Sales Manager - (310) 274-5200

August 12, 2020

Gimel the sales associate was wonderful. Honest, hardworking and personable. It made me want to buy my new car with your dealership. Gimel drove the car to my home, was very patient with me when d More

by KTDELACRUZ
Recommend Dealer
Yes
Employees Worked With
Gimel
Aug 12, 2020 -

Jim Falk Lexus of Beverly Hills responded

Thank you for stopping by to review the wonderful experience you had with Gimel at Jim Falk Lexus of Beverly Hills. We take pride in proving top-notch service for customers and it is great to see that came through to you. Enjoy your new car!

...
39
...